Senior Product Designer (Hybrid)

Workrise is the network that powers the energy industry. By making it easier, faster, and safer to do business in energy, we are accelerating the pace of growth and innovation, and empowering  the industry to do more - both for society and for the planet - than ever before.

Workrise is hiring a Senior Product Designer, responsible for designing solutions collaboratively within a cross-functional team. This individual will own and lead a complex or strategic set of priorities. The ideal candidate loves solving complex problems and sweating the details – designing tools and workflows that are valuable, usable, and needed by internal teams and customers. They will represent their product to peers and leaders across Workrise, propose new ideas and coordinate with and/or mentors other designers.

This role will be focused on optimizing the Workrise platform, spending the majority of their time working with partners to define processes and design products that support our internal teams and result in excellent customer experiences. They will also, from time to time, be responsible for designing customer-facing experiences. This role will have the opportunity to collaborate with a wide array of stakeholders across sales, product, design, engineering, and operations – getting hands on with the teams that these tools support and helping to improve their day-to-day workflows. This role will be exempt and report directly to the Director of Product Design.

Why Join us? 
The Workrise Design team is open-minded, low-ego, and hard working. We’ve built a reputation for being force-multipliers by introducing new methods and ways of thinking to our teammates. Our designers influence big decisions through a test-and-learn mentality. Combining careful observation, thoughtful critique, and design expertise, we craft experiences that solve real problems for real people.

 

What you’ll be doing:

• Working with your cross-functional team to create solutions that address real-world problems
• Facilitating collaborative discovery exercises to understand business, user and technical challenges and integrating constraints into designs
• Working within and contributing to supporting design system    
• Clearly articulating and rationalizing design decisions to internal and external stakeholders
• Presenting work to leaders, stakeholders and customers in order to seek feedback
• Leveraging data and research to identify problems and/or opportunities
• Proposing new ideas to deliver customer value
• Ensuring quality in the end-to-end user experience
• Contributing to continued improvement of the design practice at Workrise

Experience and Education Requirements:

• Bachelor's degree in the study of user experience, design, research or related fields or equivalent experience
• 5+ years of relevant experience in the application of product design practices like ideation, storytelling, prototyping, design frameworks, concept visualization, problem-framing and design principles
• Established experience designing and validating end-to-end visuals and workflows 
• Strong communication and collaboration skills with the ability to convey ideas to diverse people and roles
• Ability to thrive in a fast-paced, largely autonomous environment 
• Experience with service design methodologies and solutioning
• Experience working with ambiguity and complexity 
• Proficiency with industry-standard design and prototyping tools, such as Figma, Miro, Sketch, Invision and/or Adobe Creative Suite
• Proven track record of learning new technologies and applying that learning quickly

Additional experience preferred, but not required: 

• Master’s degree in the study of user experience, design, research or related field
• Experience in an in-house product organization, collaborating on a cross-functional team
• Comfort with producing multiple design iterations to run as experiments
• Experience building mobile responsive web or native mobile applications

Essential Job Functions:

• Regular, on-time attendance
• Ability to communicate effectively
• Ability to use office equipment such as a computer, copier and telephone
• Ability to use office computer programs such as e-mail, Google Docs, Microsoft Word, PowerPoint and Excel
• Occasionally remain in a stationary position, often standing or sitting for prolonged periods
• Ability to manipulate office equipment such as a computer, copier and telephone

More than a job:

Workrise is uniquely positioned to make an impact on the energy transition, which is arguably the biggest challenge of our generation. Our clients are leading the charge. Through innovation an