Technical Sales Engineer

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets – passenger vehicle, commercial truck, and off-highway equipment – Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.

Job Purpose

The Technical Sales Engineer will serve as the primary technical sales contact for Commercial Vehicle customers supporting customer product needs/inquires, engineering presentation, product communication, and technical and quality operations negotiations. 

Job Duties and Responsibilities

• Primary Technical Sales contact for CV customers and affiliated companies account customers for Commercial Vehicle Products.
  • Primary contact for customer product needs/inquiries, engineering presentation, product communication, technical and quality operations negotiations
• Executive briefings and communication with Senior Leadership 
  • Leading Technical, program, quality elements.
  • Supporting commercial meetings as needed.
• Represent voice-of-the-customer within Dana.
• Review, monitor, and drive improvement to customer activities monthly, including customer performance metrics.
• Communication – both internally & externally
• Lead internal Dana teams (to include Purchasing, Engineering, Quality) to achieve customers’ objectives.
• Participate in new business quotation process and lead SOW negotiations.
• Drive growth initiatives on traditional and electrified product.
• Make product presentations to customer purchasing, engineering, and manufacturing departments/representatives.
• Negotiate with customers on important technical matters (quality, delivery, and timing).
• Build relationships with customers at different levels, departments (prioritizing engineering and technical leadership), to support current and future business.
• Maintain current knowledge of competitor’s activity and significant changes and bring insights of customer and technical perspectives to internal business and product strategy activities, including development roadmaps and TDP. 
• Collaborate with account managers, field service, production planning, and engineering for new business opportunities.
• Identify customer needs, priorities, and problems and influence them to pursue Dana products or services as a solution.
• Engage in internal business screening for incoming customer RFI/RFQ.
• Support the development of customer-specific technical requirements.
• Educate external/internal stakeholders on Dana’s latest technology offerings and how it improves their business.
• Participate in sales activities for Dana products, systems, and engineering services.
• Develop and maintain exceptional relationships between Dana and the customer.
• Be a key point of contact for technical communications with the customer. Facilitate information requests for engineering and account management.

 

EDUCATION AND QUALIFICATIONS 

• Bachelor’s degree in engineering (strongly preferred). Technical degree, Masters or MBA a plus.
• 5 or more years of engineering or sales-engineering experience in an automotive/Commercial Vehicle sales and business development capacity.
• Demonstrated 3 or more years of experience leading project teams (directly or indirectly).
• Experience with electrified vehicle and powertrain systems (preferred).

 

SKILLS

• Ability to professionally communicate and manage relationships with executive level customer representatives.
• Explain advanced concepts to an audience with diverse roles in a relatable and understandable way.
• Strong problem-solving abilities.
• Strong project leadership capabilities.
• Organized and systematic approach to project management.
• Conducts business with intentionality and punctuality.
• Positively represents the Dana brand.
• Leverages shareholder and stakeholder perspectives for enhancing business operations.
• Capacity to learn commercial management side of business.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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