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Customer Service Specialist Full & Part Time with PAID TRAINING

Goldfish Swim School
United Statespart_timeVerifiedPosted 13 May 2025
💰 $48,000/yr

About the role

Responsive recruiter Join our Incredible Front Desk Team! Full time and Part time positions available!

Perks and Benefits:
  • Paid on-the-job training
  • Flexible scheduling 
  • Culture driven company
  • Employee recognition programs 
Full time is carrying a yearly schedule of 36+ hours. Additional benefits include: 40 hours PTO in addition to EST,  and paid holidays if they fall on a day you would work (NY Day, Easter, Memorial Day, July 4, Labor Day, Thanksgiving, Christmas Eve and Christmas). All benefits are offered after 90 days of employment.

Primary Responsibilities:
  • Provide WOW! Customer Service to our members
  • Assist with class scheduling and billing
  • Work in a sales capacity to sell new memberships 
  • Organizing and light cleaning
Job Qualifications and Skills
  • Ability to speak to and work with children
  • Excellent communication, technology, and organizational skills
  • High energy
  • Strong work ethic 
  • Must pass background examinations prior to training
  • High School Diploma or equivalent required
Goldfish Swim School (Milford) offers a growth program with the opportunity for up to FOUR promotions in the first 90 days! As well as a robust Anniversary and Recognition Program! We LOVE to celebrate our staff with cash incentives, gift cards and more!

Saving and changing lives, every single day. We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN!  Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever-growing drowning statistics. Whether you are in the pool leading instruction for our swimmers or warmly greeting our members in our tropical lobby as a front desk representative, you are making an impact. 

About Goldfish Swim School:Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too!
NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. GSS-Milford is an Equal Opportunity Employer.

Must be at least 18 years old to apply.  Compensation: $16.50 - $24.00 per hour


Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!

 

Making Waves with Passion, Purpose & Core Values!

At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about life’s accomplishments by remembering to Celebrate!

 


Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs

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Goldfish Swim School

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