Business Development Representative

Description

Concentric is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, Guaranteed POWER® and Perpetual POWER® are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more. Learn more at concentricusa.com.

Benefits

At Concentric we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:

• Competitive pay – Plus incentive opportunities and overtime potential!
• Full benefits package that starts day one – Includes medical, dental, vision, company-paid life insurance and disability coverage.
• 401K with match
• 8 paid holidays
• Full-time Employees receive 128 Hours of PTO Annually
• Training and mentoring – Learn from our experts in the industry.
• Advancement opportunities.

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

The Business Development Representative is responsible for starting conversations with new customers, identifying their problems and gaining agreement that Concentric may be able to help solve them, is the lifeblood of our organization. You will manage the new account qualification process and create opportunities for our sales team. Your goal is to introduce prospects to Concentric, using a system of phone calls, emails, webinars and other tools to drive engagement and create customer epiphanies. You will quickly learn how to turn prospects into leads, enabling our sales teams to turn those leads into clients.

Supported by a team, you will not be buried with tedious tasks like researching lists of people or drafting email scripts. You will know who to call and how to contact them; you will know what to say and how to engage them. You will spend more time in conversation and less time on back-end support. Our processes are data-backed and efficient.

Key Job Responsibilities:

· Generate awareness and engagement in key markets and within key accounts.

· Utilize Concentrics’s sales processes & capabilities (including outbound calling, emailing, webinars, inbound lead follow up, and overall lead management) to initiate meaningful conversations, connect with targeted role players and generate sales opportunities for our advanced solutions team.

· Qualify and market our advanced solution offerings to potential new customers. This involves conducting high-level, strategic conversations with senior executives.

· Follow-through on new leads created by our existing marketing efforts.

· Prepare sales executives with lead information, as needed.

· Provide insights and feedback serving as the “voice” of your defined markets.

· Work alongside peers to collaborate and share best practices.

· Other duties as assigned.

Key Performance Measurements:

· # of targeted emails/week

· # of targeted calls/week

· # of meetings set

· # of preventative maintenance agreements booked

Requirements

· Associate"s degree from an approved two-year college or university or very strong equivalent experience.

· Experience working in a customer-focused environment. Experience serving clients through telephone interaction is a plus.

· Ability to write succinct, crisp emails and have great phone presence/approach.

· Comfortable with technology. Knowledge of Salesforce or HubSp