Sr Director, Product Owner

About Copado

Copado is the #1 DevOps Platform for Salesforce and the Cloud. We harness the power of native CI/CD and Robotic Testing to drive digital transformation for 1,000+ of the most innovative brands on the planet — from Coca-Cola to eBay to Volkswagen. Our low-code platform unites non-technical admins and pro-code developers on the same system and empowers enterprises to scale end-to-end software delivery across multi-cloud environments.

The impact on your business? 20X faster releases, 94% fewer production bugs and 46% more Salesforce ROI. The impact on your team? No more late nights, weekend war rooms or stressful release days.

Role Overview

The Sr. Director, Product Owner is a senior strategic and execution-focused leader responsible for driving the vision, roadmap, and delivery of one or more of Copado's core platform initiatives. This role sits at the intersection of product strategy, engineering partnership, and go-to-market alignment. The ideal candidate is outcome-obsessed, moves with urgency, and thrives in a high-ownership environment where months of work are compressed into days.

Key Responsibilities

Product Strategy & Vision

• Define and own the product vision, strategy, and multi-quarter roadmap for assigned platform initiatives, ensuring alignment with Copado's FY-2027 AgentOps enterprise leadership goals.

• Champion the Platform as a Product paradigm internally — articulate the value of platform engineering to cross-functional stakeholders, GTM teams, and executive leadership.

• Identify and prioritize opportunities to eliminate platform fragmentation across Copado's product ecosystem (Essentials, CI/CD, CRT, AI Platform), reducing customer friction and unlocking upsell potential.

Roadmap Ownership & Delivery

• Maintain a clear, prioritized, and continuously updated product backlog; translate strategic objectives into actionable epics, user stories, and acceptance criteria.

• Drive on-time delivery of critical milestones, including GA launches, alpha/beta programs, and TDx commitments (e.g., Agentia™ Advanced GA by April 15, 2026).

• Own monthly roadmap updates and stakeholder communications for Global Infrastructure, Platform Services, CVC, CopaTunnel, and FedRAMP compliance tracks.

CopaIDENTITY

• Lead product ownership for CopaIDENTITY — Copado's centralized authentication and identity service — ensuring 100% service provider integration across Essentials, CRT, and the AI Platform.

• Define the future vision and scope of CopaIDENTITY, including the My Profile connecting hub and production launch on CopaPLATFORM Cloud.

• Navigate evolving security and identity demands as Copado expands into non-native solutions (CRT, AI Platform, Tango), establishing a Copado Identity model independent of Salesforce's security framework.

Agentia™ Advanced

• Partner with engineering and GTM to deliver a successful Agentia™ Advanced launch — Copado's mid-market product combining Agentia™ Testing and Agentia™ Pipelines Advanced.

• Define agentic workflows for key customer actions (CPD) and ensure GA readiness across Academy, documentation, and GTM enablement.

• Enable overdelivery on PLG (Product-Led Growth) business goals through technical optionality within a unified architecture.

Platform as a Product & MetaCache

• Drive the organizational shift toward platform-level services, reducing duplicated effort across product teams and accelerating innovation velocity.

• Define and implement key Platform & Infrastructure KPIs that quantify platform value for internal stakeholders and inform GTM decision-making.

• Lead MetaCache productization: run PoC with the CRT team, adapt the service for broader consumption, deliver at least one critical business use case, and build the MetaCache extensibility framework.

Stakeholder Alignment & Communication

• Serve as the primary product voice to engineering, design, sales, customer success, and executive leadership.

• Translate complex platform capabilities into compelling business value narratives for internal and external audiences.

• Proactively manage change resistance as teams adopt the Platform as a Product model; build buy-in through education, transparency, and demonstrated outcomes.

Team & Organizational Leadership

• Operate effectively in a lean, high-impact environment; demonstrate extreme ownership in the face of resource constraints (e.g., small platform team).

• Mentor and develop junior product managers; model Copado's values of Trust, Customer Success, Outcome-Obsession,