Chief of Staff - Financial Crimes Risk & Controls

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

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As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.

The newly created first line of defense Financial Crimes Risk & Controls center of excellence will provide a holistic, enterprise-wide approach to our financial crimes risk management (FCRM) activities and will reside within Global Servicing. 

This team will be responsible for establishing a robust control foundation for first line of defense FCRM activities across the company globally, including anti-money laundering, sanctions, payments controls, and anti-corruption. The team will partner closely with Technology to develop and deploy next generation capabilities that address key gaps and strengthen the first line’s ability to detect and prevent financial crimes across our lines of business. The team will work in coordination with the Global Financial Crimes Compliance (GFCC) team within the Global Risk & Compliance organization.

How will you make an impact in this role?

The Director Assistant role will support the Financial Crimes Risk and Controls Center of Excellence as a a key member of the Leadership Team and Executive Office, leading business planning and operational processes, colleague initiatives, and special projects for the office. This role partners closely with CEG, CA&C and Finance to manage day-to-day business priorities, strategic results, and broader needs of the team.

Working closely with the Senior Vice President of Financial Crimes Risk and Controls, the successful candidate will have exposure to various key stakeholders as well as interaction with colleagues at all levels of the organization within the Financial Crimes Risk and Controls COE, Global Servicing organization as well as across the enterprise.

Key Responsibilities

• Work closely together with the SVP, Financial Crimes Risk & Controls on critical business and functional topics, including setting, refreshing, and ensuring execution of goals/priorities.
• Balance the management of day-to-day business priorities along with long-term strategic deliverables.
• Own global initiatives across the organization examples of which include, annual Planning, ongoing support of strategy materials, performance management/talent review processes, OPEX and budgeting, Colleague Engagement, etc.
• Run the overall cadence of the SVPs executive office, and act as a liaison across the Enterprise.
• Provide strategic support on a range of complex issues and lead ad hoc strategic projects as required.
• Identifying key priorities, focus areas and operational trends as a key member of the Leadership Team.
• Coordinate and develop robust presentations and talking points for key internal and external audiences.