Technical Director- ServiceNow- India

We are a digitally native company that helps organizations reinvent themselves and unleash their potential. We are the place where innovation, design and engineering meet scale.  

Globant is 20 years old, NYSE listed public organization with more than 29000 employees worldwide working out of 25 countries globally.

We have been awarded as Great place to work , Best Place to work , SEAP Star award

 

Find out more at www.globant.com 

 

Right now, we are looking for Tech Directors to join our ServiceNow Studio in Enterprise Applications Network.

 

Globant’s core value proposition is a technology which is centered around its model of Studios and Communities. Each Studio and its tech communities represent deep pockets of expertise on the latest technologies and trends and deliver tailored solutions focused on specific challenges.

 

At the ServiceNow community of Enterprise Apps, we specialize in implementing ServiceNow’s diverse product offerings to modernize operations of small to large Enterprises to optimize productivity, cost, and resilience with a single platform.

 

You will get the chance to:

• Make an impact. Work in large-scale projects globally.

• Influence a large team or multiple teams to achieve their goals.

• Formulate and execute strategic and tactical measures to ensure the success of your teams and account that you work for.

• Hunt and farm new avenues for business growth thereby contributing to the hyper-growth story of the company.

• Develop your career in our Studios. Mentor and coach a team of tech leads, managers and architects.

• Define technical profiles, performance and training standards for the studios.

• Be part of an agile pod. Driven by a culture of self-regulated teamwork, each team -or POD- works directly with our customers with a full maturity path that evolves as they increase speed, quality and autonomy.

 

What will help you succeed:

• 16+ years of solid industry experience forged in technology expertise.

• Preferred certified in the mainline implementation of multiple product lines of ServiceNow, Certified ITIL V4, Certified Scum Master, TOGAF Foundation certified, IT4IT Foundation

• Make "No’s" become "What ifs".

• Having imagination, the ability to challenge the status quo and love innovating.

• Being flexible & goal-oriented.

• Being a passionate believer in digital transformation

• Being a strategic thinker.

• The ability to effectively cope with change, shift gears comfortably, decide and act without having the total picture, and handle risk and uncertainty.

• A healthy attitude towards people, the ability to motivate them and bring out the best in them.

• Management and leadership of ServiceNow practice including - strategizing talent discovery, talent retention, reskilling / Upskilling the capacity, training/certification

• Works together with Delivery Directors, Client Partner and Vp Technology and VP Delivery in the execution and delivery of large projects and/or multiple small/medium projects (up to 100 employees).

• Collaborate with Business Units(Accounts) and understand their project resource demands and work with the delivery centers spread across the globe to fulfill the demand

• Play a solution owner role for ServiceNow practice for building solutions on the ServiceNow platform and contributing to winning bids and proposals with participation in oral presentations and RFPs

• Integrate different roles like Developer, QA, Business Analysts, Project Managers to deliver positive results for clients

• Successfully executed multiple transformation programs for small to large enterprises using ServiceNow's product suites like ITSM, HRSD, CSM, ITBM, SecOps, GRC, ITOM

• Excellent relationship building and management skills.

• Proficient in MS Office, Teams, SharePoint, MS Visio, MS Project Plan

• capable of influencing a large team or multiple projects to achieve goa