Jobs and Careers

Sr. Account Manager (Enterprise Mobile Video)

United Statesfull_timeVerifiedPosted 28 Feb 2024

About the role

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Our technology platforms in mission-critical communications, command center software and video security & analytics, bolstered by managed & support services, make cities safer and help communities and businesses thrive. At Motorola Solutions, we are ushering in a new era in public safety and security.

We are seeking a highly motivated and results-oriented sales representative to join our Enterprise Mobile Video team. The ideal candidate will be responsible for driving sales growth by identifying new business opportunities, maintaining existing customer relationships, and achieving sales goals.

Job Description

The Sr. Account Manager (Sr. AM) will develop and implement a sales plan for all target enterprise accounts. You are responsible for sales, strategic account planning and overall relationship management for customers for accounts.

The Sr. Account Manager will be responsible for but not limited to the following:

Ability to develop and execute on winning strategy within enterprise accounts across North America
Ability to create, cultivate, and close deals through our channel partners, and/or directly with end users and customers in the enterprise verticals.
Power to build business plans with both internal teams, partners, and external customers to drive sales growth.
Uncovering additional sales opportunities within existing accounts for all offerings
Identifying and overcoming roadblocks and/or obstacles while keeping a positive attitude
Resolve product or service related issues by clarifying the customer's grievance and channeling those issues to the Enterprise Mobile Video Support Team
Regular client follow-ups to ensure “Total Customer Satisfaction”
Promote extended warranty and maintenance programs to existing, eligible customers
Ensuring client awareness regarding the usefulness and proper operation of the Mobile Video products and services that were purchased
Work with existing Solution Sellers focusing on other parts of the portfolio in the regions
Ability to present products and demonstrate their uses

Specific Knowledge/Skills:

Startup experience beneficial
Bachelor's Degree with 2+ years of sales/public safety experience OR 4+ years of sales/public safety experience
Outside sales experience selling solutions into government organizations desired
Experience in the following vertical is highly preferred: Retail, Healthcare, Hospitality, Education, Manufacturing, Private Security, Transportation, Loss Prevention
Strong relationship development and management skills
Ability to be a strong self-starter and hunt to identify/create sales opportunities
High-caliber, articulate, and motivated sales professional
Ability to establish oneself as a trusted advisor
Knowledge of industry trends and best practices a plus
Must be able to travel greater than 60% of the time

**Candidates can live anywhere in the continental United States**

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