Fraud and Risk Analyst

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

The Fraud and Risk Analyst  will  primarily be responsible for managing the  Fraud Risk and Cyber Risks of a campaign. This  generally covers Identifying the Fraud  Risks ,recommend and implement preventative and detective controls, manage all fraud-related risks across operations and support teams, and monitor key controls for the detection and continuous audit of fraud risks. 

Primary Responsibilities involves:

a) Conducting  Risk Assessments and other Risk Management Related activities .

b) Ensuring Alignment of  Security Controls to Regulatory Standards

c) Conducting Investigation and assisting in Litigation as needed.

d) Partnering with both Operations and Clients to strengthen security controls

Other important job duties. 

1. Conduct reviews for the identification of fraud risks, and recommend controls for the detection and prevention of fraud. 

2. Completes assignments as directed by the Fraud Prevention and Audit team. 

3. Must stay current with new fraudulent activities that may breach TaskUs' security measures. 

4. Recommend new technologies for fraud detection and prevention.

5. Develop internal control and governance procedures to ensure minimal risk of fraud. 

6. Evaluate TaskUs and client applications for separation of duties issues and general internal control deficiencies which may contribute to fraud risk.

7. Provide reporting from continuous audit/monitoring initiatives once fraud risks and controls are mapped. 

8. Work with IT and InfoSec engineers for the implementation of DLP and user activity monitoring controls

9. Provide Fraud incident response support and fraud investigation 

10.Participate in fraud mapping exercises and continuous audit processes. 

11.Maintain and update relevant system and process documentation and develop ad-hoc reports as needed. 

12. Perform a variety of other fraud and risk-related tasks. 

13. Perform necessary functions as needed by Management

Qualifications:

Bachelor’s degree or a combination of education and experience.

A minimum of 3 years audit and risk experience; at least one of those years focused on fraud prevention and detection.

Familiar with a variety of the field's concepts, practices, and procedures.

Interest in the pursuit of an industry recognized fraud, audit or security certification is preferred, such as CFE, CIA or CISA.

A demonstrated wide degree of creativity and latitude is expected in order to best align internal fraud controls with the business needs,