Business Financial Analyst (ServiceNow)- 4 + Months - Hybrid (Remote) Phoenix, AZ

Job Description

Role: Business Financial Analyst - (ServiceNow)

Duration: 4 + months

Location: Hybrid (Remote) Phoenix, AZ

ServiceNow Experience is a must

Summary:

The Business Financial Analyst will provide overall coordination, support, and maintenance necessary to ensure the proper and effective functioning of the IT business unit financial planning processes, portfolio health, Customer Affordability and overall financial health and acumen. The role will provide analytical, accounting, compliance, forecasting and financial education / reporting support for the entire IT Organization. They will analyze spend data, manage Long Range Forecasts as well as Budgets and work with IT teams to help optimize IT investments.

Managing financial rigor and processes across O&M, Capital, Customer Affordability and LRF Planning.

Support Vendor Relationship Managers by standardizing financial processes, analyzing vendor spend data, and reviewing vendor work

Provide strong quantitative skills and the ability to draw business implications from combining spend and operational data

Anchor LEAN principles across IT as we look to further our Customer Affordability accomplishments

Anchor Activity Based Budgeting

Create new and/or leverage existing partnerships to collaborate with finance business operations and Accounting to ensure IT is in compliance with charging practices and other relevant policies

Perform complex financial evaluation of vendor contracts and evaluate total cost of ownership for new products and services; beyond just the install or purchase

Support corporate Month close, CMC and CWP processes as well as Ad Hoc requests

Help optimize IT investments by providing recommendations designed to make IT and business processes more effective and efficient while reducing risk

Analyze and resolve highly complex problems using advanced experience, judgment and range of material; while in some cases managing ambiguity

Minimum Requirements:

• BS/BA equivalency or an equivalent combination of four years relevant work experience and relevant college coursework in business, information technology or a related area AND six (6) years' experience where strong understanding of business unit operations, business unit systems, database design, structure, functions and work processes and experience with database tools is obtained.
• Demonstrated knowledge of business processes and operational knowledge including functions, procedures, processes, and computer systems.
• Ability to identify process improvement opportunities, gaps, data analysis and recommended solutions which tie functional needs to technology solutions.
• Ability to review data, see relationships and patterns, as well as possess strong analytical, communication, interpersonal and organizational skills.
• Experience in managing projects and identifying and resolving issues.

Major Accountabilities:

• Participates or leads projects to formulate and define business needs, system scope modifications, and objectives through research and fact finding combined with a good understanding of business functions, systems, and industry requirements.
• Researches, analyzes, and resolves routine to complex business/operational problems within the business units.
• Interfaces with IT, Systems Analysts, or vendors to resolve issues as necessary. 
• Follows up to ensure timely resolution of problems and ensure customer satisfaction.
• Participates in or oversees analysis, planning, and implementation of enhancements to new and existing processes, which may include new systems and/or enhancements to existing systems. 
• Ability to gather and write moderate requirements based on business needs with consideration of business goals and future needs.
• Provides input and gathers functional requirements, policy/procedure interpretation, and future business system needs.
• For smaller projects, may coordinate assigned phases of project planning and execution, including estimating resources and tasks, creating, managing and controlling project schedules and resources.
• Using quantitative metrics, analyze process designs, workflows, and suggests process improvement initiatives, which may include potential technology solutions to streamline, automate, and/or improve process efficiencies.
• With limited direction, coordinates and participates in the development of effective business cases using sound cost/benefit analysis. 
• Keeps apprised of current and emerging trends for business unit.
• Provides operational support for business area and multiple systems including, but not limited to, resear