Assistant Manager Education Centre (Operations and Technology)

Positions   1 Band / Grade   B2 Salary   £34,980 - £39,396 per annum Contract Type   Permanent Working Pattern   Full Time Location   On-site (Parliamentary Estate) Leave entitlement   Starting at 30 days per annum, pro-rata Closing Date  

1st December 2024 at 23:55

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House of Commons 

The House of Commons is a unique and exciting place to work right at the heart of the UK's thriving democratic system. 

Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community.

Staff Benefits

In addition to your salary, we offer an attractive range of benefits including: 

• 30 days’ annual leave (increasing to 35 days after first full leave year). 
• Civil Service pension with an average employer contribution of 27%. 
• Access to training and development. 
• Flexible working. 
• Interest free season ticket loan and bicycle loan. 

Introduction 

The Chamber and Participation Team (CPT) brings together all the disciplines that support the House of Commons Chamber within one coherent structure – the procedural offices that facilitate the core function of legislating, the operational teams who focus on ensuring that the Chamber runs effectively and efficiently, and the public-facing teams who promote Parliament’s role and seek to engage citizens across the UK with parliamentary business. 

The Role 

The Education Centre Assistant Manager (Technology and Operations) is part of the management team responsible for leading, managing and motivating a team of Education and Engagement Assistants and Officers within the Education Centre at UK Parliament. 

Some of the responsibilities for this role include:

• Operations: With the support of two other Assistant Managers, to be responsible for the smooth daily operations of the Education Centre.
• Duty Management: To act as duty manager on average for 4 half days per week. Duty Management includes, managing changes to operations, responding to emerging challenges, and stakeholder engagement and being the central point of contact for the wider Education Centre team.
• People Management: To line manage eight members of the Education Centre team. This number may fluctuate due to changes in operations. To support recruitment of new staff as needed.
• Stakeholder Engagement: To work with colleagues across the house including Visitor Experience, Security, Sargant at Arms office, Yeoman Usher and gallery team.
• Contract Management: To manage existing contracts relating to the Education Centre, and where necessary procure new contracts.  

Skills and Experience 

To be successful in this role you will demonstrate:

• Ability to line manage and lead a team to support them to meet high standards of 
   business operation. 
• Ability to use a mixture of forward plannin