Sr. Business Development Officer, VP

Job Description

Job title: Senior Business Development Officer, VP

Department: Cash Management

Date Revised: February 2026

Reports to: Chief Lending Officer, EVP

Officer Status: VP

FLSA Classification: Exempt

General Position Summary and Purpose:

This position is responsible for driving growth and profitability of the Bank’s deposit and cash management services through strategic planning, product development, sales leadership, and relationship management. The role leads and develops a high-performing team while managing a portfolio of complex commercial, municipal, nonprofit, and high-net-worth client relationships. It ensures exceptional customer experience, effective onboarding, operational efficiency, and regulatory compliance across all deposit and cash management services. Through collaboration with senior leadership and internal partners, the position supports scalable growth, client retention, and long-term relationship development.

Career Competencies:

Balances Stakeholders

Decision Quality

Manages Complexity

Plans and Aligns

Builds Networks

Directs Work

Persuades

Situational Adaptability

Communicates Effectively

Ensures Accountability

Plans and Aligns

Strategic Mindset

Essential Duties and Responsibilities:                 

Strategy, Product Development & Marketing

• Collaborates with senior management to develop marketing strategies, sales objectives, and growth initiatives for deposit and cash management services.
• Analyzes customer needs and market trends to recommend new products, service enhancements, and pricing strategies.
• Provides input on policies, procedures, and operational efficiencies to improve customer experience and scalability.
• Monitors and reports on trends in business, municipal, and high-balance deposit accounts and provides actionable insights to management.

Sales, Business Development & Relationship Management

• Promotes and sells commercial, non-profit, municipal, and high-net-worth deposit and cash management services, including Business Online Banking, Merchant Services, Remote Deposit Capture, Sweep Accounts, and related solutions.
• Manages the Bank’s largest and most complex commercial, municipal, and retail deposit relationships.
• Partners with Commercial Lenders, Retail Lending, CFS, and Branch Managers to coordinate customer and prospect calls and support overall business development efforts.
• Responds and/or manages the team to promptly respond to internal referrals and ensures appropriate follow-up by team members.
• Negotiates pricing with clients and prospects within established guidelines and recommends pricing exceptions for management approval.
• Maintains strong relationships with existing clients to identify additional needs, retention opportunities, and cross-selling opportunities.
• Manages an individual portfolio of clients 

Leadership & Team Management

• Provides day-to-day leadership and supervision for a team of 4–5 Business Development and Cash Management professionals, including coaching, performance management, goal setting, and professional development.
• Serves as a “player-coach,” maintaining an individual portfolio while modeling best practices in sales, service, compliance, and relationship management.
• Ensures team members meet sales, service, onboarding, and compliance standards, monitors performance metrics and addresses gaps proactively.
• Facilitates regular team meetings, training sessions, and one-on-one coaching to reinforce sales strategies, product knowledge, and service excellence.
• Keeps Commercial, Retail, and Branch staff informed of new or modified deposit and cash management services and ensures consistent messaging across the Bank.

Onboarding, Operations & Risk Management

• Oversees onboarding of new commercial, municipal, and high-deposit relationships, ensuring timely, accurate, and compliant implementation.
• Works closely with Operations to support day-to-day service delivery and the successful rollout of new or modified cash management services.
• Reviews and approves documentation for deposit and cash management products, including Business Online Banking, Remote Deposit Capture, ACH services, and Sweep Accounts.
• Ensures proper monitoring of ACH limits, verification of authorized users, and completion of all required BSA, CDD, and regul