Vice President of Clinical Operations

Job Type Full-time Description

 The Vice President of Clinical Operations provides executive leadership, strategic direction, and operational oversight for HealthyU clinics in California. This role ensures clinical excellence, operational efficiency, financial sustainability, and a superior patient experience by collaborating with executive leadership, medical directors, and operational teams. 

Supervisory Responsibilities:

The VP of Clinical Operations directly oversees senior managers and directors in the following departments:

• Contact Center

• Facilities and Procurement

• Clinic Operations (California)

• Surgical Support and Coordination

Key Duties and Responsibilities:

Strategic Leadership:

• Develops and executes long-term strategies that align clinical operations with the organization’s mission and growth objectives.

• Oversees multi-site operations, ensuring scalability and efficiency.

Executive Collaboration:

• Partners with the other VP of Clinial Operations, Senior Leadership, and Medical Directors to shape organizational strategy, clinical service models, and performance improvement initiatives.

• Represents clinical operations in executive leadership meetings and strategic planning sessions.

Operational Excellence:

• Establishes and enforces performance metrics, operational workflows, and policies across all clinical locations.

• Drives efficiency in clinic scheduling, patient flow, and care coordination through standardized practices.

Financial Management:

• Oversees clinic budgets, financial planning, and operational forecasts.

• Ensures cost-effective resource allocation while maintaining high-quality patient care standards.

• Collaborates with Finance on revenue cycle processes, including payment collections and reimbursement procedures.

Quality and Compliance:

• Leads regulatory compliance efforts and quality assurance initiatives.

• Oversees audits and compliance reviews, ensuring adherence to state and federal healthcare regulations.

Talent Development:

• Provides visionary leadership, mentorship, and performance coaching to senior managers and clinical staff.

• Promotes a culture of accountability, inclusivity, and continuous professional development.

Patient Experience:

• Champions a patient-first culture by developing and monitoring patient satisfaction initiatives.

• Addresses patient concerns and ensures service excellence through innovative care delivery models.

Data-Driven Decision-Making:

• Leverages data analytics to monitor clinical performance, optimize care delivery, and support evidence-based management decisions.

Emergency and Crisis Management:

• Develops and oversees emergency preparedness protocols, ensuring readiness for natural disasters, pandemics, and other emergencies.

Community Engagement:

• Builds strategic partnerships with community organizations, healthcare providers, and industry stakeholders to expand the organization’s reach and influence.

Requirements

Education and Experience:

• Minimum of 10 years of senior leadership experience in healthcare operations, with a proven track record of managing multi-site clinics or healthcare facilities.

•        Healthcare Administration, Business Administration, or a related field (Master’s preferred).

Required Skills/Abilities:

• Executive-level leadership, communication, and interpersonal skills.

• Proven experience with multi-site healthcare operations management.

• Strong financial acumen and budget management experience.

• Expertise in healthcare regulations and compliance standards (California-specific knowledge preferred).

• Data-driven decision-making skills with proficiency in Microsoft Office Suite and healthcare management systems.

• Exceptional organizational, analytical, and problem-solving capabilities.

Salary Description $165,000 - $175,000 Base plus bonus