Outbound Sales Call Center Agent (REMOTE)

We are looking for a remote Outbound Sales Call Center Agent to join our team at IMPACT BRANDS. IMPACT BRANDS is a fast-growing, innovative U.S.-based company specializing in the development of health, beauty, and pet products.

IMPACT BRANDS is on a mission to help improve the lives of people all over the world with its owned and operated family of brands that empower people to live their best life (PureHealth Research, Pureance, Trumeta, Petmade, VitalPeak).

Can you imagine the thrill and excitement of making a positive impact on billions of people? Join our diverse movement of talented professionals around the world!

During a Typical Day, You’ll

• Perform a high volume of outbound sales calls to customers to interact with them and identify their needs or issues

• Clarify information and provide recommendations and solutions to customers via telephone calls

• Build positive work relationships with customers to enhance the image and public perception of a company

• Strive to improve customer satisfaction through excellent customer service

• Place outbound calls to customers to promote new products and services

• Complete call notes and call reports as necessary and update them in the database

• Obtain and evaluate all relevant data to handle complaints and inquiries

• Keep a high level of knowledge about existing products and services

• Perform other related tasks as assigned

What You Can Expect

• Competitive base salary + performance-based commission opportunities

• Strong earning potential with uncapped commissions

• Professional training, coaching, and continuous skill development

• Supportive, growth-focused, and collaborative global team culture

• Permanent work-from-home setup

• Long-term career growth opportunities

• Vacation and Health Leaves

• Health Budget

• Internet Subsidy

• Team-building activities and virtual events

• Immediate hiring opportunity

Requirements

What You Bring to the Role

• 2–4 years of experience in outbound sales, telesales, or call center environments

• Proven cold-calling experience with strong objection-handling abilities

• Strong phone presence with excellent communication, customer service, and sales skills

• Excellent written and spoken English communication skills (C1/C2 level)

• Customer-focused mindset with the ability to adapt communication to different personality types

• Strong problem-solving, interpersonal, and active listening skills

• Ability to multitask, prioritize, and manage time effectively

• Ability to work under pressure and handle stressful situations appropriately

• Proficiency in relevant computer applications and CRM systems

• Self-motivated, growth-oriented, and committed to long-term career development

Additional Qualifications

• Proven experience in closing high-ticket offers such as coaching, medical, wellness, or consulting services (preferred)

• Ability to sell across multiple price points and product types

• Consultative, ethical, and client-first approach to sales

• Strong discipline in pipeline management, follow-up, and lead nurturing

• Familiarity with medical, health, wellness, info-products, or food supplements is considered an advantage

Technical and Workspace Requirements

• A laptop or desktop computer capable of handling daily work tasks efficiently

• Stable and high-speed internet connection suitable for uninterrupted calls and online systems

• Backup internet or power solution is considered an advantage

• Quiet and distraction-free workspace for professional communication with customers

How to Apply

To apply, please send a short video introducing yourself along with your CV.

Salary: 600-800 $/mon. net + performance-based commission opportunities