Director of Utilities and Infrastructure
Lakeshore ManagementAbout the role
Job Details
Level SeniorJob Location Orlando Field Team - Orlando, FLSecondary Job Location(s) Tampa Office - Tampa, FLRemote Type HybridPosition Type Full TimeEducation Level 4 Year DegreeSalary Range $80000.00 - $110000.00 Salary/yearJob Shift DayJob Category OtherDescription
SCOPE:
The Director of Utilities and Infrastructure is responsible for the many phases of the utility operation in a portfolio of communities, including, but not limited to analyzing data trends, weekly property visits as needed, negotiating annual utility contracts, preparing business plans to meet financial goals, liaison between Corp, field and utility providers/vendors and Lakeshore customers, interact and train field personnel so that the utilities infrastructure is maintained at all times in good physical condition. To adhere to all applicable fair housing laws governing real estate sales, leasing, and management services.
RESPONSIBILITES:
- Responsible for the operation, maintenance, regulatory compliance, and development of multiple Community utility systems; plans for and facilitates the delivery of reliable and high-quality water, wastewater, and electric service to the community.
- Formulates, communicates, and implements the Departments business plan and regulatory compliance strategy.
- Develops and administers departmental plans, policies, budgets, and programs.
- Analyze and track utility trends, performances, recapture on a weekly, monthly, and quarterly basis.
- Travel to the field to inspect/resolve utilities issues.
- Communicate company's strategic directions as pertains to utility performance and structure.
- Review, update and maintain legal documents; Rental Agreements; Prospectus; Rules and Regulations as pertains to Utilities.
- Negotiate utility contracts including trash, plant operators, cable, and other related vendors.
- Manage feasibility studies and make recommendations for utility changes, sub-metering, etc.
- Work with appropriate counterparties to ensure the company's financial budgets for utilities are met.
- Assist and participate in the company's annual budgeting process.
- Update the recapture bill out rates for all utility companies (water/sewer, trash, cable).
- Communicate rate changes by means of annual notices to customers.
- Working with Corporate office to establish annual utility Pass-On charges as determined applicable and represent Lakeshore as needed at monthly Town Hall /HOA meetings.
- Ensure compliance at state and local level for liabilities including but not limited to boil water notices and have knowledge of PSC (Public Service Commission).
- Completes special projects as assigned.
QUALIFICATIONS:
- Minimum of 10 years experience in the utility environment.
- Bachelors degree or experience equivalent to a four-year degree.
- Able to plan and execute effective strategies that have led to measurable business growth.
- Strong financial, analytical, and problem-solving skills.
- Must have an in-depth knowledge of water/sewer distribution systems, maintenance programs, and construction operations.
COMPETENCIES:
- Treats everyone with respect, compassion, and kindness Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differe
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