Performance Improvement Operations Consulting Manager

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

Crowe’s Performance Improvement department in the Strategy & Transaction Advisory practice helps clients significantly improve their profitability by taking operational challenges, developing an executable improvement plan, quantifying the financial value associated with implementing the improvements, and partnering with our clients to capture the savings.

We are looking for an Operations Consulting Manager who can manage responsibilities including operational, financial, and process analysis, strategy development, process reengineering, and modeling, e.g., LEAN/Six Sigma, and continuous improvement, to deliver operational transformation.

Overview:

Responsible for taking a holistic approach to identifying business improvement opportunities developing solutions, managing initiatives, and identifying the resources and various disciplines needed to execute the process.  Specific consulting responsibilities include operational, financial and process analysis, strategy development, process reengineering, and modeling, e.g., LEAN/Six Sigma, and continuous improvement, to deliver operational transformation.

Essential skills & responsibilities include but are not limited to:

• Perform assessments by conducting operational and shop-floor observations and utilizing analytical skills to understand client environments and associated financial opportunities

• Develop and deploy internal controls and organizational metrics dashboards per regulations and/or client needs

• Develop, manage, and lead continuous process improvement initiatives

• Deliver training, coach, and mentor Project Champions

• Execute a portion of the scope of work as assigned and ensure deliverables are achieved on time and within budget

• Leverage the flexibility of Lean, Six Sigma, and Performance Improvement tools to enhance productivity while reducing costs

#LI-Hybrid

Qualifications:

• Bachelor's degree in Industrial Engineering, Operations Management, or a relevant degree is required

• Minimum of five (5) years of manufacturing operations and/or consulting experience required, Operations consulting is a plus

• Self-starter with a creative mind who takes initiative and ownership with a proven track record of putting ideas into practice and assessing results while maintaining strong business partnerships in a dynamic and fast-paced environment

• Ability to build, manage, and foster a team-oriented environment

• Ability to interact with the internal management team and external client contacts using strong leadership and communication skills

• Proven ability to work creatively and analytically in a problem-solving environment

• Excellent communication skills (written and oral) as evidenced by the ability to articulate complex technical concepts and business impacts to diverse audiences, including executives and stakeholders

• Strong interpersonal communication, influencing, advanced Excel, and PowerPoint abilities are essential

• Must be willing to travel 80 - 100%

Preferred Qualifications:

• Advanced Degree: MBA, Master's degree in Industrial Engineering, Operations Management, or a related field.

• Consulting Expertise: Extensive operations consulting experience, with a focus on driving large-scale performance improvements.

• Technical Skills: Proficiency in PowerBI and other advanced analytical tools is highly advantageous.

• Preferred Locations: Chicago, IL; Atlanta, GA; Dallas, TX; Nashville, TN

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

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