Manager Production (Warehouse)

Career Area:

Manufacturing

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

"Updated: 09/29/2025

Role Definition
Oversees and coordinates the activities of the production line, prepares schedules, resolves issues, and ensures adherence to safety and quality standards.

Responsibilities
•    Creating reports and records of production processes, tools issues performance, and inventory; sharing them with managers and providing suggestions to improve safety, productivity and quality.
•    Maintaining, and updating documentation related to operating procedures and safety and quality standards; ensuring all processes and products meet desired safety and quality standards.
•    Supervising and directing the daily activities of production lines workers, assigning tasks, ensuring coordination between different teams, ensuring their safety and monitoring their performance.
•    Onboarding new hires, managing scheduling and work conflicts, monitoring safety, and promoting internal communication to create a culture of collaboration and continuous improvement.

Degree Requirement
No

Skill Descriptors
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Basic Understanding: 
•     Explains the value of a disciplined approach to problem solving.
•     Describes problem reporting and escalation practices.
•     Utilizes accepted procedures for problem analysis and resolution.
•     Identifies key aspects of problem-solving techniques used in own area.

Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
Level Basic Understanding: 
•     Describes alternative data-gathering techniques and tools.
•     Documents basic data-gathering methodologies.
•     Identifies the purposes of data gathering and analysis.
•     Identifies key objectives in gathering and analyzing data.

Performance Management: Knowledge of successful performance management techniques; ability to apply organization's performance management system, practices, and tools to developing and improving individual, team, and organizational performance.
Level Basic Understanding: 
•     Demonstrates an understanding of performance management concepts.
•     Describes organization's performance management process.
•     Explains organization's core performance factors and ratings.
•     Participates in own performance review or performance checkpoint session.

Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
Level Basic Understanding: 
•     Names specific tools or techniques that can be used to support the analytical thinking process.
•     Describes specific software applications or products used for business analytics.
•     Gives examples of how analytical thinking has been used to resolve problems.
•     Helps others research and learn more about business analytics tools and applications.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Basic Understanding: 
•     Explains characteristics and steps in an effective decision-making process.
•     Identifies issues and communicates with others when a decision needs to be made.
•     Names decision makers in own environment and cites examples of past decisions.
•     Describes types of decisions incumbent may and may not make in own job or function.

Planning and Organizing: Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.
Level Basic Understanding: 
•     Seeks help to modify priorities as new information surfaces