Senior Staff Software Engineer, Commercial Operations Engineering

We're Cruise, a self-driving service designed for the cities we love.

We’re building the world’s most advanced self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.

In our cars, you’re free to be yourself. It’s the same here at Cruise. We’re creating a culture that values the experiences and contributions of all of the unique individuals who collectively make up Cruise, so that every employee can do their best work. 

Cruise is committed to building a diverse, equitable, and inclusive environment, both in our workplace and in our products. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, come join us. Even if you might not meet every requirement, we strongly encourage you to apply. You might just be the right candidate for us.

The Commercial Operations group builds the tools that ensure we have ample supply of cost-effective Autonomous Vehicles mobilized to respond to and service customer demand. We support customers in Operations and Consumer Products (such as Ridehail and Delivery) to maximize the value of our fleet by covering the automated movement of our AVs on the road to optimize for utilization through supply/demand matching, ingress and egress of AVs into facilities, and providing customer support on active trips to ensure a pleasant experience for our customers.

The successful candidate for this position will be expected to own the technical design and architecture of projects within our domain, and to take a lead role in driving the planning and delivery of our initiatives through a combination of mentorship, active communication, and through direct contributions to the code base.

If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us!

What you’ll be doing: 

• Serve as an engineering leader on our most demanding, cross-functional projects and develop end-to-end solution architecture and design

• Lead technology and architecture decisions, including originating and assessing technical designs, and communicating design with engineers, partners and executives

• Having vision and identifying strategically important problems, inefficiencies, or opportunities for meaningful improvements

• Uphold a high technical bar, and drive high quality engineering practices across our department and Cruise

• Mentor, coach and grow engineers in our department

• Cultivate great cross-team relationships and collaboration

• Raise the bar on engineering excellence by improving standard methodologies, producing best in class of code, documentation, testing, and monitoring

• Work collaboratively to establish and execute on large, multi-team programs

• Work with our product managers to understand and evolve our suite of products to better serve our customers

• Design and implement full-stack solutions to manage our growing set of product offerings powered by our autonomous vehicles

• Own deployed code to our live production fleet of autonomous vehicles

What you must have: 

• 10+ years of professional experience in building, shipping, debugging, and operating full stack web services in a production environment.

• MS or PhD in CS, Math, Physics, or equivalent real-world experience.

• The ability to make connections across different technical stacks, design patterns and development philosophies to come up with novel solutions.

• The capacity to role model and mentor for others while acting with good judgment and responsibility

• Broad knowledge of cloud computing platforms like GCP and AWS, API design and deployment (Real-time, REST, GraphQL), distributed systems, SOA and/or microservice-based architectures, datastores types and their tradeoffs, compute deployment strategies including serverless, common security vulnerabilities and mitigation

• Excellent written communication skills. Your ideas, feedback, key decisions, and technical designs will be shared with other senior engineers, partners, and the company's leadership.

• Strong product sense. You are aware of the value proposition of the products you are building, and can drive informed decision making around what should be built and why.

• A passion for self-driving technology and its impact on the world

Bonus points!

• Prior Autonomous Vehicle experience

• Experienc