Senior Program Manager, Talent Acquisition – Early in Career

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

Our Team   

With a focus on internship, new grads, and alternative experiences, the Early in Career team plays a significant role in ServiceNow’s overall hiring strategy. We are passionate about hiring and developing EIC talent to ignite our innovation and diversity of thought.  

The Opportunity: 

The ideal candidate must thrive in a highly dynamic and changing environment and will help us deploy high-touch, impactful, and consistent new hire experiences with focus, empathy, operations, creativity, and innovation.   You have high energy and the ability to thrive in a fast-paced environment, while also being passionate about partnering with cross-functional teams as this role will support ServiceNow’s Early in Career strategy across all our businesses.    

What you get to do in this role:   

• Drive integration, growth, and retention of Early in Career talent through the development and implementation of career defining experiences and programs 
• Partner throughout the people organization and across regions to deliver exceptional programs and meet the needs of our business and incoming hires  
• Own one development product for ServiceNow, such as Early Exploration Programs, learning, testing, and evolving the strategy to deliver at scale  
• Develop, monitor, and measure program metrics to continue to scale high performing programs  
• Innovate and execute a localized development strategy  
• Be the champion for the company, including living the values and purpose and being an important storyteller about ServiceNow today and in the future  
• Be curious, creative, and innovative about ServiceNow and our products and leverage the self-serve portals to enhance our development models  
• Have a passion for candidate/employee experiences and infuse Diversity, Equity & Inclusion into everything we do 
• Act as a peer-to-peer leader within our Early in Career Programs team 

Qualifications

In order to be considered, you must have    

• 6+ years’ experience as a part of a university recruiting function that managed high-volume events and activities (200+ summer interns or more)   
• 4+ years’ experience as a project manager or program manager    
• Strong track record of managing multiple projects simultaneously, while owning larger programmatic initiatives    
• Able to communicate effectively and deliver presentations to groups at varying levels    
• Excellent communication skills    
• A self-motivated and a highly organized professional who thrives in a fast-paced, dynamic environment who can prioritize and pivot accordingly to the current work demands    
• Flexible, comfortable with ambiguity, ability to embrace change with a creative eye    
• Passionate for delivering exceptional candidate/new hire experiences    
• Able to partner with others to manage a large programs budget, including partners, tools & events  
• Bold about the opportunity to leverage innovations and automation to improve or reinvent programs   
• Desire to help others learn, grow, and succeed   

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Additional Information

ServiceNow is an Equal Employment Opportunity Employ