Sr. Specialist, Competitive Sales Skills

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for driving sales skills improvement by leveraging competitive knowledge into discovery, positioning, and handling objections. This self-starter thrives on bringing fresh concepts and ideas to their work and excels in partnering with stakeholders to gain agreement on competitive approaches. This role is part of the Sales Effectiveness Team and is responsible for driving sales skill proficiency and mastery across our residential sales channels.

Job Description

Core Responsibilities

• Supports the creation and implementation of sales enablement materials that strengthen sales skills around Company products, services and promotions.
• Develops and implements sales enablement tactics that align with business objectives and promote competitive initiatives.
• Integrates competitive differentiators, opportunities, and threats into sales skills development programs, such as discovery, positioning, and handling objections.
• Designs and delivers competitive content via training decks, job aids, and other internal materials.
• Builds and maintains strong relationships with key stakeholders, ensuring alignment and support for competitive initiatives.
• Manages multiple competing priorities within tight deadlines, ensuring timely and effective delivery of competitive projects.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Desired Qualifications:

• Strong project management and problem-solving skills.
• Excellent communication and collaboration skills. 
• Creative mindset with a passion for exploring new ideas, technologies, and trends in content marketing and storytelling.
• Proficiency in Microsoft Office and Adobe Creative Cloud.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Collaboration, Communication, Teamwork

Compensation

National Pay Range: $52,102.00 USD-$122,114.07 USD

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provid