Partner Operations Lead

<div class="content-intro"><h2>About Vercel:</h2> <p><span data-sheets-root="1">Vercel is the agentic infrastructure company. We free people and agents to ship what’s next.</span></p> <p><span data-sheets-root="1">For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience.</span></p> <p><span data-sheets-root="1">Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents.</span></p> <p><span data-sheets-root="1">We are building the platform for that future, trusted by companies like&nbsp;<strong>OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide</strong>. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next.</span></p></div><h2>About the role:</h2> <p>At Vercel, the Revenue Operations team plays a critical strategic role in our growth. We empower our GTM teams with the systems, strategy, and insights they need to be successful. By aligning people, processes, and technology across Marketing, Sales, and Customer Success, we optimize the entire customer journey and build a scalable revenue engine that drives Vercel forward.</p> <p>We're seeking an experienced Partner Operations Lead to join our Revenue Operations team and serve as the operational backbone for our growing Partnerships function. In this role, you will build and own the systems, processes, and analytics that power Vercel's partner ecosystem— spanning resell/channel partners, Marketplace, and Technology Partners. You'll work closely with Partnerships, Sales, Marketing, Finance, and Engineering teams to accelerate our channel operations roadmap, optimize the partner experience, and drive measurable revenue growth through our partner motions.</p> <p>This is a high-impact IC role for someone who thrives at the intersection of strategy and execution— you'll define what partner operations looks like at Vercel, shape how we scale our partner business, and act as a trusted thought partner to Partnerships leadership.</p> <h2>What you will do:</h2> <ul> <li>Own and optimize the Partner Operations tech stack, ensuring a best-in-class partner experience across PRM (Salesforce Communities), <a href="http://Tackle.io">Tackle.io</a>, Crossbeam, and LMS— managing integrations, improving adoption, and driving continuous improvement</li> <li>Implement and manage the PRM platform end-to-end, including deal registration workflo