Lodge Food & Beverage Administrative Assistant

Overview

Sunriver Resort is hiring for a full-time, year-round position with the Lodge Food & Beverage Team! Join our team and experience why Sunriver Resort was voted Top 100 Businesses to Work for in Oregon! The Food & Beverage Administrative Assistant is responsible for providing administrative support to all resort Food & Beverage outlets. The Administrative Assistant will take on the responsibility of the associate relations of outlet staff. S/he will act as a liaison between Human Resources and F&B team members. S/he will assist in maintaining the AAA Four Diamond Standards.

 

The Administrative Assistant will always conduct them self in manner which supports the Core Values of Sunriver Resort: Trust, Commitment, and Open and Honest Communication. S/he shall strive to provide exceptional service to both internal and external guests at all times and for exemplifying the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice!

 

Benefits:

• Paid Time Off 
• Medical and Health Insurance 
• 50% Food and Beverage 
• Discounted and Complimentary Stays
• Free Golf
• Free Recreation Rentals 
• 401k Matching
• and more!

Responsibilities

• Provides general administrative support to Food & Beverage and Culinary Management
• Answers phone calls for the Lodge outlets when host/MOD is not available
• Book and contract bands and musicians for performances throughout the Lodge Outlets including The Backyard and the Owl’s Nest.
• Working with group contacts and clients, Book and Contract Special Events including Private Room Dining
• Communicate with Sales and Conventions teams to ensure their group events in Lodge Food & Beverage spaces are successfully executed
• Attends weekly resume (groups in house) meeting in person or via Teams
• Ensures group bookings are updated in Delphi, 7Shifts, RESY and F&B Calendar
• Organize and update group event menus
• Review final billing for group events and edit if necessary
• Creates Purchase Orders and Check Requests through Birchstreet including Expense Reports
• Responsible for processing payroll and monitoring time corrections for all Lodge Food & Beverage Outlets in UKG
• Thorough knowledge and understanding of Predictive Schedule to ensure departmental compliance
• Monitors and ensures proper compliance with tip claiming sheets and minor break logs
• Keeps current and accurate associate manual time sheets for all associates
• Picks up paychecks, manages distribution and returns signed documents to payroll
• Ensures accurate statuses and updates forms as necessary for associates with multi job codes
• Upkeep of all O.L.C.C. and Food Handlers compliance with F & B associates
• Ordering of office supplies
• Assists manager with associate onboarding/departure paperwork
• Reports any needed repair in SMS work order
• Responsible for the organization of the Meadow’s folder on “V” drive
• Communicates all pertinent information to the outlet teams

Qualifications

• High school diploma or equivalent required
• At least one year Food & Beverage experience required
• At least one year of customer service experience required
• At least one year of supervisory experience preferred
• Prior hospitality experience preferred
• Two or four year degree in hospitality related field preferred
• At least six months POS system experience preferred
• Prior cash handling experience required
• Must be a United States citizen or possess a valid work permit
• Must be at least 21 years of age
• Must have valid driver’s license and meet resort driving standards
• Must be able to read, write and speak English
• Must possess valid OLCC card upon hire
• Must possess valid Food Handler’s card upon hire
• Must have excellent computer skills
• Must have strong working knowledge of Microsoft Office programs
• Must have excellent leadership skills
• Must be highly detailed orientated
• Must be able to work in a fast paced environment
• Ability to work a flexible schedule that may include evenings, weekends and holidays
• Must be able to remain seated for multiple hours.
• Must be able to occasionally lift and carry up to 25 lbs at shoulder height and push/pull up to 75 lbs