Senior Director, Product Management – Platform Services

Job Description

About this Role

As the Sr. Director of Product Management - Platform Services, you will be responsible for a portfolio of services that can be leveraged across Epsilon’s MarTech and AdTech platforms. This role will have the responsibility to either enhance existing (i.e. Personalization, Onboarding, etc.) or define future services to realize the full potential of Epsilon PeopleCloud suite of products by bringing to market services that meet the needs of our clients.

Your role will be that of a critical partner to the other Product Management leaders executing on the right shared services, at the right time to allow them to achieve business performance of their products. Success in this role will be measured on revenue growth of Epsilon products and through timely and efficient execution of product services.

Responsibilities will include:

• Establish, drive, and evolve the strategic direction for specific set of services from a product /business perspective, including vision, strategy, roadmap, and outcomes as we mature the platform to a more complete SaaS (Software as a Service) platform.
• Work in partnership with Product Leadership on the realization of the right services and functionality that allows for product growth of the Epsilon suite of products, leveraging your experience, as well as business conditions, to make the right prioritization and execution decisions.
• Ability to apply quantitative skills with a proven ability to leverage data and actionable insights to guide decision making and steer high level product/services strategy.
• Able to appropriately translate complex, technical concepts clearly and concisely to diverse audiences at all levels across the business.
• Be a knowledgeable and reliable technical product partner with leaders across the entire company, including, but not limited to, product, sales, engineering, and customer support to create seamless, cohesive services that deliver business impact.
• Continually improve and iterate upon Epsilon’s approach to product development.
• Enable high-quality, timely execution in a fast-paced, iterative, fluid environment.
• Establishing data-driven prioritization, strategy recommendations and decisions.
• Managing more than one product or service simultaneously.

Ideal candidate would have the following qualifications:

• Proficient in the development of technical and competitive assessments and positioning, as well as Services planning and roadmap definition for services, such as Personalization, Real Time Interaction (RTI), Audience Creation, Data Onboarding, Identity, etc.
• Deep understanding of online and offline data collection, data onboarding, data management platforms, loyalty, email or other MarTech platforms.
• Excellent communication skills across all mediums (visual, written, verbal) that shepherd stakeholders along and share your ideas and decisions with focus and brevity.
• 7+ years’ Product Management experience working within the MarTech and AdTech ecosystem.
• BA/BS in a technical discipline or equivalent experience. MBA preferred.

Additional Information

When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

• Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon
• DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
• CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility
• Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog

Great People Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world