Lead Principal Infrastructure Operations & Services

Corporate Title: Vice President

Department: Technology

Location: New York

 

The pay range for this position at commencement of employment is expected to be between $145,000 and $175,000 /year*

 

Company overview

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

 

Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors

 

Department Overview

 

The Information Technology department at Nomura is at the forefront of innovation, driving technology solutions that empower our business and enhance client experiences. We leverage cutting-edge technologies to develop and maintain robust systems and infrastructure, ensuring the security, reliability, and efficiency of our operations. Join our team and be part of a dynamic and collaborative environment that embraces technological advancements to deliver value and drive our digital transformation journey. 

 

Position Overview

 

Nomura is seeking an experienced Global Operations professional to drive the evolution and support of our cloud platforms. With a focus on Public Cloud, and some exposure to Private Cloud, the candidate should have strong technical, functional and analytical skills with experience in automating and supporting critical infrastructure in AWS.

As a key part of the Cloud Operations team, you'll collaborate with internal partners to modernize our application landscape, enabling IT teams to implement automated deployment pipelines and reduce dependency on legacy systems. You will spearhead the automation and modernization of our cloud operations, with a focus on AWS infrastructure management and support.

This role requires proficient communication and stakeholder management, as well as the creative use of available tools to efficiently produce solutions in the cloud technology space.

 

Key Responsibilities and Duties:

 

• Provide leadership to the Global Cloud Operations team providing 24x7 support to the user community according to the follow-the-sun support (FTSS) model, which includes an on-call rotation and potential weekend work as needed.
• Drive modernization and upskilling of the cloud operations function using established SRE patterns such as observability and reduction of TOIL.
• Deliver Public Cloud projects and enhancements through direct contribution of design and code in coordination with the Cloud Engineering team.
• Manage stakeholder engagement by providing cloud SME capabilities for the user community.
• Champion established best practices for the use of cloud across a wide range of use cases and consumption models.
• Effectively develop and maintain robust Infrastructure and Code and other automation artifacts for infrastructure deployment, common tasks and to help resolve technical problems.
• Optimize existing cloud systems, and evolve them by pursuing measured changes that improve reliability and stability while maintaining deployment velocity
• Act with a sense of urgency when issues arise, engaging relevant parties to assist with troubleshooting and investigating of problems until a resolution is reached
• Work in hybrid environment with applications being hosted internally and on cloud platforms.
• Work collaboratively and effectively with peers, management, and leadership teams.

 

Key Skills and Experience

 

• 5 or more years of hands-on experience with automation technologies to build, deploy, and integrate infrastructure and applications (e.g. Terraform, AWS CloudFormation, Ansible)
• 2 or more years of hands-on experience working with Kubernetes, (EKS/Rancher)
• 5 or more years