Senior Relationship Manager

Title: Senior Relationship Manager

Reporting to: VP Consumer Products and Services

Location: United States / Remote, requires U.S. work authorization

Term: Permanent, Full-Time

Compensation: $105,000

Deadline: Priority consideration for application received by Oct 27

About WorkMoney

WorkMoney is dedicated to lowering costs and raising incomes for all Americans to make American life more affordable and American families more economically secure. We provide products, services, perks, benefits, tips, and tools to help members improve their financial lives, and we have become a trusted source of information about financial matters, economic policy, and public debates about the economy for our over 5 million (and growing) members. In 2023, we have increased our presence and investment across a broader range of paid, owned, earned and shared channels, which has enabled us to advance our core vision that everyone in America can afford to live a good life. You can find out more about WorkMoney at workmoney.org and Facebook.

Why We Need A Senior Relationship Manager

In our first three years of operation, we’ve launched partnerships with a steady stream of new product and service vendors. We do this work to help people earn more, save more, and live a good life and we measure our impact in the number of dollars we put in our members’ pockets. We’re proud of what we’ve done so far and are ready to elevate this work with more capacity, structure, and focus. This year alone we’ve refined our strategy with a newly revised product and services roadmap, have restructured the team, and are looking to launch even more partnerships while ensuring we’re getting as much value for our members with new and existing partnerships.

What Will The Senior Relationship Manager Do

We are seeking a dynamic and results-oriented Senior Relationship Manager to join our Consumer Products and Services team. The ideal candidate will be responsible for nurturing and expanding our strategic partnerships to drive member growth, enhance brand presence, and achieve both member outcomes and business objectives. This role requires a skilled communicator, adept at fostering strong relationships with external partners while collaborating cross-functionally with internal teams. Additionally, the candidate will play a pivotal role in establishing processes for products and services metrics tracking, working with our finance team to facilitate business transactions, and manage revenue model approaches. They will also support negotiations, contract outlines and work closely with the legal team.

Responsibilities

• Partnership Development:
  • Work with the VP of Consumer Products and Services to identify and assess potential target partners and affiliate marketing opportunities that align with the organization’s goals and objectives and find the right solutions to meet our member needs.
  • Develop and maintain a pipeline of potential partners based on user needs, researching and analyzing industry trends to identify new target prospects.
  • Initiate and cultivate relationships with potential partners, leveraging existing connections and actively networking to create new connections.
• Relationship Management:
  • Serve as the primary point of contact for existing consumer products and services partners, ensuring our needs and expectations are met or exceeded.
  • Build and maintain strong, lasting relationships with partners through regular communication and engagement.
  • Collaborate closely with partners to understand their business and how they align with our member needs’, finding mutually beneficial opportunities to drive engagement and conversion with partner offerings.
• Negotiation and Contracting:
  • Support the VP of Consumer Products and Services in negotiations of partnership agreements, terms, and conditions, ensuring that both parties' interests are represented.
  • Work closely with legal and compliance teams to ensure contracts adhere to regulatory requirements and organization’s policies, and manage contract updates and extensions for existing partnerships when needed.
• Process Development:
  • Design and help implement streamlined processes for tracking partnership performance, including key metrics, deliverables, and milestones.
  • Work with the finance team to develop efficient invoicing procedures for partners participating in revenue share opportunities, ensuring accuracy and timeliness.
• Collab