Sales Development Representative

Built on service. Powered by people.  

Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first.

What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We’ve built something special, but we’re far from finished. The people who join Impact now will help define what comes next.  Our North Star: Client Centricity  Job Overview

We are seeking a motivated and results-driven Sales Development Representative to join our sales team. The ideal candidate will be passionate about uncovering new business opportunities, building relationships with potential clients, and generating qualified leads for our Account Executives. This role is focused on identifying prospects, initiating meaningful conversations, and positioning Impact's solutions—including cybersecurity, IT, marketing and digital transformation—to address client challenges. A successful candidate will have strong communication skills, a consultative approach, and a desire to thrive in a fast-paced, innovative environment.   Responsibilities 

• Drive Lead Conversion: Navigate qualified leads through the sales pipeline, seamlessly connecting them with your dedicated Account Executive and orchestrating introductory meetings. 
• Engage Decision Makers: Strategically target and secure meetings with VP- and C-level executives. For meetings secured with Director-level or below, lead discovery calls with the objective of advancing the conversation to executive-level stakeholders. 
• Proactive Prospecting: Cultivate relationships with new prospects through strategic phone calls, targeted emails, and the utilization of cutting-edge sales sequencing tools. The goal? Introduce Impact's solutions and pinpoint key decision-makers within the target market. 
• Meeting Generation: Achieve monthly targets by setting up 20+ completed and qualified sales meetings each month. 
• Outbound Cold calling: Proactively make 150+ dials a day with use of AI dialing platform. 
• Needs Analysis & Business Acumen: Ability to understand and articulate executive-level business goals and challenges 
• Relationship Management: Develop and maintain strong relationships by executing timely, relevant, and consistent follow-up communications that move opportunities forward. 
• CRM Management: Maintain clean, accurate, and up-to-date records in the CRM system by logging all activity and scheduling timely follow-ups 

  Qualifications & Experience

The ideal candidate is a proactive self-starter with exceptional verbal and written communication skills. They bring high energy, a positive attitude, and thrive in competitive environments. Adaptable and resourceful, they excel in dynamic settings and effectively utilize available resources. Dependable and reliable, they demonstrate a strong commitment to their work. Additionally, they are tech-savvy, embracing technological innovation and quickly adapting to new tools and systems.  Experience crafting messaging for C-suite and VP-level decision makers. Ability to leverage intent data from sales intelligence platforms for targeted outreach. Have a general understanding of business challenges across different industries. Skilled in identifying prospects through different stages of a buying journ