PCSS IT Asset Management Office Assistant 2024 - 2025

JOB SUMMARY:

An Asset Management Office Assistant will assist the area manager and coordinators within the Asset Management office. The Office Assistant manages the front desk and is responsible for handling a variety of laptop and mobile computing questions that the Seton Hall community may encounter. The Office Assistant will also assist with the updating and management of laptop related databases, administrative tasks and other assigned projects.

 

DUTIES & RESPONSIBILITIES:

The Office Assistant will be responsible for:

• Greeting Seton Hall community in the Corrigan 27 office

• Directing members of the community to the appropriate staff member

• Assisting office staff with paperwork

• Managing traffic flow from the office to the Technical Service Area to assure all users receive the best possible service

• Assisting with inventory of assets by updating and managing records using the JIRA database

• Assist in organizing and transporting assets within the office and to designated storage areas on campus (requires lifting up to 10lbs)

• Assisting in various project completions utilizing programs such as Microsoft Excel

• Assisting with tickets for laptop related issues

• Answering phone calls and responding to office emails in a professional manner

 

REQUIRED QUALIFICATIONS:

Position Requirements

• Knowledge of current Windows operating systems, MS Office applications (Excel, Word, Outlook Email), and JIRA

• Familiarity working with database applications and querying information

• Someone who is articulate, organized and able to work as part of a team

 

HIRING MANAGER:

Marsha Philemon (marsha.philemon@shu.edu)

 

FEDERAL WORK STUDY ELIGIBILITY REQUIRED:

No

 

Seton Hall University is committed to programs of Equal Employment Opportunity (EEO) and the principles of affirmative action.