Summer 2026 Intern - ES Product Management, Digital Experience and Research

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

About Futureforce University Recruiting

Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

Job Category

Fixed Term & Temporary

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Role Overview

Employee Success (ES) is HR at Salesforce.

The Digital Experience and Research Intern will support the Senior Manager, ES Product Management in driving a cohesive employee experience across the Employee Success (ES) ecosystem. This is a hands-on, summer engagement where you'll contribute to real research, experience design, and strategic projects — gaining exposure to how a large enterprise shapes its internal digital workplace.

You'll work at the intersection of user research, product thinking, and cross-functional collaboration, developing practical skills while making a meaningful impact.

This role will report into our Sr Director: Experience, Agentic AI & AI Labs

Key Responsibilities

Experience Research & Discovery

• Assist with user research activities such as survey design, interview scheduling, note-taking, and synthesis

• Help maintain a research repository by organizing and tagging findings to support cross-team access

• Contribute to competitive and landscape analyses to inform experience strategy

Experience Design & Visualization

• Support the creation of journey maps, user flows, and lightweight prototypes to communicate experience concepts

• Help translate user needs and business requirements into clear visual artifacts for stakeholder reviews

• Collaborate with UX Design partners as needed on specific project deliverables

Cross-functional Program Support

• Assist in tracking and documenting key decisions, project status, and experience recommendations across active workstreams

• Help identify patterns and themes across research efforts that span multiple teams or initiatives

• Support preparation of materials for leadership presentations and stakeholder updates

Roadmap & Future-Thinking Contributions

• Research emerging trends in digital workplace tools and employee experience (e.g., AI interfaces, productivity platforms)

• Contribute ideas and supporting analysis to longer-term roadmap conversations

• Document and track insights that inform "big bet" planning discussions

What You'll Learn

• How enterprise product management and experience design work at scale

• User research methods and how insights drive product decisions

• How to navigate and contribute to cross-functional programs in a large organization

• Exposure to AI and digital workplace trends shaping the future of work

Who You Are

• Currently pursuing a degree in Business, Human-Computer Interaction, Design, Psychology, or a related field graduating in Dec 2026, or later

• Curious, organized, and eager to dive into ambiguous problems

• Comfortable with basic design or research tools (e.g., Figma, Miro, Googl