Accounts Receivable Specialist

About The Opportunity

At Medifast, our team members are relentless in our mission of driving Lifelong Transformation, One Healthy Habit at a Time®. When you join Medifast, you become part of a dynamic, fast-growing community of highly motivated, like-hearted people who share a passion for promoting health and wellness. Just as OPTAVIA Coaches inspire Clients to reach their personal wellness goals, at Medifast, we inspire each other to bring our best to work each day to further our shared mission. If you want to build a rewarding career that makes lives better on a daily basis, Medifast may be the perfect place for you.

Overview Of Position

The Accounts Receivable Specialist assists our internal customers in providing superior customer service to our external customers by completing accurate refunds to customers’ credit cards who have returned product, assisting in escalated customer service issues relating to accounting, reconciling the credit card transactions that have settled against what is being invoiced in ERP system, and managing the open receivables for customers. The Specialist is also responsible for Vendor Setup to maintain separation of duties within the Finance Team.

Job Responsibilities

• Analyze returns daily day for accuracy and investigate and resolve any discrepancies. All returns must be cleared within 3 business days of release by the Distribution Centers.
• Manage/analyze chargebacks on a monthly basis and complete recourse documents by their due dates.
• Responds to e-mail requests/inquiries within 24 hours of receipt.
• Finalize month end close reconciliations by 1st business day.
• Downloads all relevant credit card deposit reports for each clearing account, and enters credit card deposits, fees and chargebacks from said reports to their respective accounts on a daily basis. Enters AMEX chargebacks on a weekly basis. Reconciles credit card clearing accounts each day, and researches and corrects and reconciling items.
• Assist with monthly close analysis, manual journal entries and account reconciliations as assigned.
• Enters new vendors and modifies existing vendors. Ensures necessary documentation has been provided. Maintains vendor information request forms, domestic and international, and creates modifications based on the country of origin.
• Writes off customers with balances aged 60 days and over by analyzing, requesting approvals and adjusting.
• Assists with internal, SOX and external audits responding to auditors’ requests.
• Responds to e-mail requests/inquiries within 24 hours of receipt including monitoring of Accounts Receivable Group mailbox.
• Any other tasks as assigned by management.
  

Knowledge, Education, Skills, & Abilities

• 2+ years of accounts receivable or other relevant experience.
• Proficient in Microsoft Office, including Word, Excel, and Outlook.
• Good verbal and written communication skills.
• Ability to work as part of a team.

 

At Medifast, Relationships Are At The Center Of What We Do!

We thrive by elevating our connections with one another as well as with our Coaches & Clients. We believe that everyone has the potential to be OUTSTANDING. The Medifast culture is built on seven core values: integrity, courage, teaming, accountability, empowerment, partnership and diversity. These values aren’t just words on a page – they are celebrated as a core part of the company’s philosophy.

 

We Lead By…

Mastering Relationships: We build trust, promote collaboration and we are reliable.

Being innovative: We strive to improve things in our areas of influence; test, refine and expand within the business strategy; and reach beyond real and perceived boundaries.

Simplifying: We are committed to making things measurable, repeatable and scalable; focusing on outcomes not activities; and eliminating complexity to increase focus.

Anticipating: We predict long-term business and organizational needs; challenge assumptions; and expect and prepare for the unexpected.

About Medifast®
Medifast (NYSE: MED) is the health and wellness company known for its habit-based and coach-guided lifestyle solution OPTAVIA®, which provides people with a simple yet comprehensive approach to address obesity and support a healthy lifestyle. OPTAVIA's holistic solution includes lifestyle plans with clinically proven health benefits, scientifically developed products, and a framework for habit creation – all reinforced by independent coach support for customers on their weight loss journey