Sr. Payroll Coordinator

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget.  We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. 

Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.pplfirst.com).

Job Summary:

The Sr. Payroll Coordinator is responsible for ensuring accurate and timely payroll processing by reviewing payroll quality reports, calculating and distributing employee payments, and resolving payroll discrepancies through detailed data analysis. The position manages payroll-related cases, adjustments, garnishments, levies, court orders, refunds, returned checks, and unclaimed property processing while coordinating with creditors, attorneys, and internal stakeholders as needed. Additionally, the role supports audit documentation requests, maintains compliance with payroll policies and procedures, and provides operational support across payroll functions.

Key Responsibilities:

Payroll Processing & Administration

• Review payroll quality reports to ensure payroll is processed accurately.
• Process payroll information by overseeing the process of calculating, posting, and disbursing payments according to the payroll schedule.
• Maintains payroll operations by following policies and procedures.

Payroll Analysis & Issue Resolution

• Resolves payroll variances by collecting and analyzing large data sets.
• Process CRM cases as assigned, including payroll adjustments.
• Research and process returned checks.
• Unclaimed Property/Uncashed Checks Processing: research and process payments.

Garnishment & Compliance Administration

• Process involuntary deductions such as levies and garnishments.
• Respond to garnishment or court orders by the requested dates.
• Communicate with creditors and attorneys to gather necessary documentation and resolve any discrepancies.
• Process garnishment refunds.

Audit, Documentation & Case Management

• Receive, process, and respond to requests for audit documentation.
• Create cases utilizing case management systems, both internally and externally.

Operational Support & Collaboration

• Support functional areas with other duties as assigned.

Required Skills:

• Moderate experience with Microsoft Office 365 toolset, specifically Excel (Pivot Tables, V-Lookup, Concatenate functions), Word, Outlook, Teams
• Ability to navigate between multiple applications
• Attention to detail
• Ability to multi-task and work effectively in a fast-paced environment
• Excellent communication skills; listening verbal and written
• Ability to meet or exceed productivity and quality expectations
• Ability to adapt to change in processes, systems etc.
• Ability to work virtually under minimal supervision, prioritize work and meet deadlines

Qualifications:

Education: Associate Degree in Finance related field preferred. Substantial professional experience may be considered in lieu of a formal degree.

Experience:  1+ years of payroll, accounting, banking, operations, or clerical experience

Working Conditions:

Remote - US

Compensation Range: $20.00 - $22.00 hourly

This role is eligible for a base salary within the posted range. Actual compensation will be determined based on a variety of factors, including skills, experience, and geographic location. Compensation may vary for positions based in high cost-of-labor markets.

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification.  It is