Program Director - Home and Community Based Services

Program Director 

Thomas Allen, Inc.  

Join our team at Thomas Allen and become a leader in empowering individuals with disabilities to live their best lives. As a Program Director, you will have the rewarding responsibility of ensuring the smooth operation of all day-to-day activities in your assigned division. You will have the opportunity to use your leadership skills to manage and mentor a team, while also making a positive impact in the lives of those we serve.  You will also play a crucial role in overseeing the financial well-being of the division and employment requirements of your team. At Thomas Allen, we value teamwork and collaboration, and we are excited to welcome a new member to our team who is passionate about making a difference and committed to providing person-centered supports.  

FLSA Status: Salary, Exempt
FTE: 1.0
Hiring Range: Starts at $70,000 annually. Higher starting wage depending on experience, education, certifications, etc.
Website: Thomas Allen (thomasalleninc.com)

Key Responsibilities: 

• Oversee referral screening, admission coordination, service initiation, transfers, and terminations. Ensure individuals meet admission requirements and communicate decisions to case managers and legal representatives.

• Review and edit reports from Program Managers/QIDPs for person-centered language, regulatory compliance, and timely submission; delegate as needed.

• Review all incident and maltreatment reports, participate in investigations, and ensure follow-up actions are implemented to support individual safety and well-being.

• Plan and facilitate Program Manager meetings, including preparing agendas, minutes, and follow-up on issues or ideas raised.

• Supervise and support Program Managers and assigned staff, including recruitment, orientation, training, scheduling, supervision, and performance evaluations. Ensure staff competency and regulatory training requirements are met.

• Oversee licensing compliance for assigned divisions, coordinate paperwork, facilitate reviews, and ensure corrective actions are completed as required.

• Conduct initial and annual on-site audits, review financial and programmatic outcomes, and ensure corrective actions are implemented following audits.

• Coordinate, develop, and update Program Abuse Prevention Plans and division-specific policies; train staff on policies and oversee implementation.

• Monitor and maintain financial systems for assigned divisions, including budgeting, household accounts, expenditure tracking, and coordination with finance staff.

• Ensure staff coverage and direct care needs are met, including scheduling floaters, on-call coverage, and responding to emergencies.

• Maintain knowledge of industry standards, regulatory requirements, and agency policies, including Affirmative Action and Thomas Allen procedures.

• Participate in the on-call rotation for emergencies, provide guidance and consultation as needed.

Qualifications:

• Meet qualifications of a Designated Manager, including:
  • A bachelor's (BA) degree in a field related to human services and 1 year of full-time work experience providing direct care services to persons with disabilities or persons age 65 or older
  • OR an associate (AA) degree in a field related to human services and 2 years of full-time work experience providing direct care services to persons with disabilities or persons age 65 or older
  • OR a diploma in a field related to human services from an accredited post-secondary institution and 3 years of full-time work experience providing direct care services to persons with disabilities or person age 65 or older
  • OR a minimum of 50 hours of education and training related to human services and disabilities and 4 years of full-time work experience providing direct care services to persons with disabilities or persons age 65 or older under the supervision of a staff person who meets the qualifications identified in 1 to 3 above
  • AND 3 years of proven supervisory experience working with individuals with disabilities, related conditions, or persons age 65 or older.

What We Offer our Team Members!

Benefits provided to Full-Time Employees (35+ hours/week):