People & Culture Generalist

About Caribou 

At Caribou, we care about giving people financial freedom so they can focus on what’s most important to them. Today, less than two percent of Americans refinance their auto loans despite drastic increases in the cost of new and used cars. We see huge potential to help folks reduce their monthly auto expenses, as well as increase the predictability of those expenses over time. We do this by building technology to pair customers with community banks and credit unions, and ushering them through the process quickly. On average, our drivers save $115/month on their car loans while protecting their investment long term. 

Caribou is led by leaders from the technology, automotive, and finance industries. We’re proud to be backed by a great team of investors, including QED Investors, Goldman Sachs, Moderne Ventures, Accomplice, Link Ventures, Motley Fool Ventures and others.

About the Role

Caribou is looking for a People & Culture Generalist to serve as the cultural and operational backbone of our Chandler, AZ office as well as the operational support for our Talent Acquisition function.  This role is a member of our People & Culture team and reports to the VP, People & Culture. 

In this role, you will…

Talent Acquisition

• Support Recruitment function by scheduling candidate interviews in coordination with hiring teams.
• Assess incoming resumes and applications for high volume sales roles (and other areas of the business as needed). Leverage sourcing tools to identify talent and post roles to advertise opportunities.
• Candidate Care and Communication: Craft a high touch, consistent communication experience with candidates, by providing prompt updates and responding to inquiries in a timely fashion. Provide interview preparation materials ahead of scheduled interviews.
• Ensure clean data and effective operations of our core recruiting systems and tools including Greenhouse, LinkedIn, HiPeople, and Checkr. Ensure requisitions are up to date and accurate and follow up on any outstanding information

Workplace Experience

• Maintain a clean, safe and reliable work environment - including office cleanliness; conference room maintenance and common area accessibility.
• Manage inventory of office supplies, equipment, and pantry items for the office.
• Partner closely with IT Operations to ensure seamless access to in-office technology.
• Manage office security and access for employees and visitors.
• Produce meaningful social and team connection events in the office.

People & Culture Operations

• Manage our onboarding process and communications to ensure new members of the Crew are set-up for success and onboarded seamlessly
• Support the People & Culture team by owning various operational projects including managing the employee swag and gifting program. 

This role is based out of our Caribou office in Chandler, AZ. 

About You

You thrive in fast-paced environments and with a keen attention to detail and strong desire to support others’ success, you drive clarity and confidence through all that you do. You, like us, are driven to achieve your goals. At Caribou, we have just three core values: Give a damn. Velocity. Make the assist. We’re motivated. We race towards our goals. And we help each other along the way. 

• 3+ years of experience in an administrative / operational role, direct  people/human resources experience is a plus
• Enthusiasm for moving at speed and excelling in a fast paced environment with excellent time management skills and a proven ability to meet deadlines.
• An eagle-eye toward details and ability to anticipate every step and possible misstep in the process
• Ability to make timely decisions and demonstrate good judgement
• Optimism and flexibility in overcoming obstacles 
• Discretion and professionalism when handling confidential or sensitive information
• Strong customer-service ethic; motivated by helping others operate at the highest level 
• Ability to effectively manage laterally and comfortability managing up
• An energetic, values-driven approach to the work you do and an interest in and being part of building something great

How we will take care of you

Everyone at Caribou is a valued team member. Our compensation and benefits package includes: 

• Competitive compensation: $68k - $85k
• Eligible for annual performance based bonus
• Equity options
• 401(k) savings program
• Generous paid time off including: Flexible Time Off (FTO) for all employees and 100% paid parental leave for all parents.<