Bank Project Worker

Bank Project Worker

 

Haverhill Homeless Services

 

£11.52

 

Hours as and when required

 

 

Do you need flexibility in the days you work? Our bank roles (sometimes referred to as “relief roles” in other companies) mean that you will be able to choose from available shifts and have the benefits of a consistent workplace combined with opportunity to build positive relationships with the individuals we support. However, you aren’t guaranteed shifts every week as hours are worked as and when required.

 

We’re seeking a resilient, empathetic and empowering Bank Project Worker to join our team at Haverhill Homeless Services, where we strive to treat others with dignity and respect, encouraging learning and development and supporting and valuing each other.

 

Haverhill Homeless Services supports 23 customers across two services who are 18+ and experiencing, or at risk of, homelessness. We are looking for a supportive, passionate and positive Bank Support Worker to empower our customers.

 

The primary focus of our services is to support customers in a range of areas including, finding employment, recovery from addiction and building stability through a range of social activities.  A successful outcome is achieved when our customers can move on to suitable long-term accommodation appropriate to their needs.

 

Sanctuary Supported Living is the largest provider of housing related support to single homeless people in Suffolk.  The aim of our services is to ensure our customers achieve their own goals and aspirations through the support and encouragement of our staff and focusing on delivering excellent quality.

 

We provide a comprehensive induction programme as well as on-going training to develop new and existing skills and encourage progression. Sanctuary has their own Learning and Development Academy, who provide a wide range of training courses, open to all.

 

Sanctuary also has an employee Rewards scheme, where you will be able to receive a variety of discounts from major retailers.

 

Learn more about our Homelessness Services at Sanctuary Supported Living

 

Read more about Haverhill Homeless Services on our website

 

The role of Bank Project Worker will include:

• Supporting our customers to maximise their independence and move forward with their lives
• Assisting with assessing customers’ needs by writing and updating client notes using an online system
• Being a first point of call to receive and direct all customer queries
• Developing good relationships with customers, helping them develop life skills
• Working with external agencies such as mental health and drug and alcohol professionals to support customers in accessing specialised support services
• Handling occasional emergency/challenging situations
• Going above and beyond to ensure an excellent service is provided to our customers
• Working as part of a team with occasional lone working
• Some health and safety responsibilities e.g. fire safety checks

 

Skills and experiences:

• Experience working with vulnerable adults, people with mental health needs or substance misuse
• Experience in support planning, key working, risk assessment and safeguarding
• Previous experience working under challenging circumstances
• Good communication skills

• Ability to use IT systems confidently is a must due to our online support platform

 

Why work for us?

We’re united in working together to help customers on their pathways for independence, and our people are the single, biggest influence on our success.

 

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

 

We won the West Midlands Care Employer Award 2022-23, in recognition of our commitment to our staff and supporting our teams to be their best. We’ve also been awarded Investors in People Gold status for the second time – because we value our people and have a strong focus on inclusion, teamwork, and empowerment.

 

We’re committed to providing an inclusive and supportive work environment where you can grow and thrive. And like our customers, we know everyone is different, and we’ll support you to be your best self. We’ll develop your skills and experiences, celebrate success, and turn any setbacks into motivation.

 

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part