CPC Advanced Practice Registered Nurse Director

Awarded Best Quality of Care — Once Again!
Behind every award is a story, and ours is written every day by more than 900 dedicated employees and hundreds of compassionate volunteers who walk alongside patients and families when they need us most.
At Community Hospice & Palliative Care, we’re honored to be recognized with the Hospice Honors Elite award, a testament not just to our clinical excellence, but to the compassion we bring to every bedside, every home, every conversation. Every day, we serve approximately 1,500 patients living with advanced illness, wherever they call home, be it a private residence, a long-term care or assisted living facility, a hospital, or in one of our nine inpatient care centers.
We’re here to improve quality of life, to ease pain and lift burdens, and to be the Compassionate Guide that families need when time matters most. And most importantly, as the only non-profit hospice provider in the region, we never turn anyone away due to an inability to pay.


Position Summary
The CPC Advanced Practice Registered Nurse Director is a compassionate, skilled, and visionary licensed Nurse Practitioner (NP) with a strong background in hospice and palliative care. This role blends advanced clinical expertise with operational management, hospital collaboration, program oversight, and strategic leadership to enhance the quality, coordination, and delivery of patient-centered care.
This position serves as a key operational and clinical liaison between CPC leadership, hospital partners, physicians, case management teams, and interdisciplinary providers to support seamless transitions of care, improve patient outcomes, and strengthen collaborative hospital relationships. The role may will require frequent hospital site visits, leadership meetings, and onsite collaboration as needed.

Essential Functions
Clinical Leadership
• Provide clinical oversight and guidance for palliative care services across hospital settings.
• Develop, implement, and evaluate evidence-based clinical protocols and best practices.
• Lead quality improvement initiatives focused on patient outcomes, care coordination, hospital throughput, and patient/family experience.
• Support complex symptom management, goals-of-care discussions, and palliative care decision-making.
• Promote consistent standards of care and clinical excellence across providers and care settings.
Hospital Operations & Relationship Management
• Serve as a primary liaison between CPC leadership and hospital administration, case management, nursing leadership, physicians, and ancillary departments.
• Build and maintain collaborative relationships with hospital partners to support program growth, communication, and operational alignment.
• Participate in hospital-based interdisciplinary rounds, operational meetings, and care coordination initiatives as needed.
• Collaborate with hospital teams to improve patient identification, appropriate palliative care utilization, and timely transitions of care.
• Assist in resolving operational issues impacting patient flow, discharge planning, consult responsiveness, and continuity of care.
• Support development and monitoring of hospital workflows, service expectations, and performance standards.
• Support, develop, and monitor CPC to hospice transitions with hospice team leadership
• Identify opportunities to improve hospital partner satisfaction, efficiency, and clinical integration.
• Assist leadership with implementation of strategic initiatives tied to hospital partnerships and program expansion.
• Provide occasional direct patient care as requested by Executive Leadership
Operational Management
• Ensure appropriate staffing at all hospital facilities and communicate shortages promptly to leadership.
• Review and approve monthly schedules and PTO requests.
• Create call schedules.
• Collaborate on staffing models, provider scheduling, workflow optimization, and daily clinical operations.
• Coordinate with interdisciplinary teams to ensure continuity and effectiveness of care delivery.
• Monitor operational performance metrics, productivity expectations, and service utilization trends.
• Assist with onboarding, orientation, and integration of new clinical team members.
• Support development and implementation of operational processes aligned with organizational goals and hospital expectations.
Education & Training
• Facilitate continuing education and clinical training for NPs, nurses, and interdisciplinary staff.
• Serve as a mentor and clinical resource for providers and team members.
• Provide education to hospital staff and partners regarding palliative care services, goals-of-care conversations, symptom management, and care coordination processes.
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