Sr. Revenue Operations Specialist
ZapierAbout the role
About Zapier
We're humans who simply think computers should do more work.
At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.
We’re looking for a curious, adaptable, and driven Sr. Revenue Operations Specialist to join our growing Revenue Operations team at Zapier. Revenue Operations at Zapier is responsible for improving the effectiveness and efficiency of go-to-market programs with technology, data, and process. We identify, implement, and manage GTM tooling, bridge data and system gaps, optimize sales workflows, and deliver insights to inform strategic decision-making.
In this role, you’ll be a key player in ensuring the smooth execution of revenue operations, with a focus on commissions, deal desk, and sales process optimization. You’ll collaborate closely with sales, finance, and leadership to help structure commission plans, support deal workflows, and contribute to projects that drive efficiency and automation.
We’re not looking for someone with deep specialization in any one area—we want someone who is smart, eager to learn, and excited to take on a variety of RevOps challenges. If that sounds like you, read on!
If you’re interested in driving your career at a fast-growing and profitable company, read on.
Diversity and Inclusivity at Zapier
About You
You have 3+ years of experience. You have worked in a Revenue Operations or Sales Operations role at a B2B or SaaS company, with experience in administering commission plans, designing and optimizing sales processes or supporting deal desk functions.
You’re an eager learner. You thrive in fast-paced environments, quickly absorbing new concepts and applying them effectively.
You’re analytical and problem-solving excites you. You enjoy digging into processes, uncovering inefficiencies, and finding ways to improve them.
You’re hands-on and systems-oriented. You’re comfortable working within CRM and sales tools (HubSpot, Salesforce, DealHub, QuotaPath, Zapier, etc.), configuring automation and ensuring system accuracy and efficiency.
You love working with data. You use data to make informed decisions, analyze trends, and drive operational improvements.
Problem-solving energizes you. You don’t hesitate to jump in and help team members troubleshoot system issues, identify process gaps, and implement solutions.
You’re an automation enthusiast. You understand how to use Zapier and other automation tools to streamline RevOps workflows, reduce manual work, and create scalable solutions.
You live in the details. Whether it’s ensuring commission accuracy or refining workflows, you take pride in getting things right.
You’re an outstanding communicator. You collaborate across teams, aligning stakeholders and explaining complex processes in a clear and compelling way.
Things You’ll Do
Support and administer commission plans across GTM teams, ensuring fairness, accuracy, and alignment with business goals.
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