Staff Data Engineer

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

About Digital Technology 

We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it. 

Ultimately, we strive to make the world work better for our employees and customers—when you work in ServiceNow Digital Technology, you work for them. 

What you get to do in this role:

• Leverage prior experience and industry standard best practices to analyze cross functional data and provide insights to business teams
• Build scalable and streamlined data models that answer the most critical business questions
• Assist stakeholders with data analysis, design data models & develop DB Views, procs, models to meet business need
• Implement snapshot processes, data refresh schedules, exception handling procedures as necessary
• Define required data integration requirements between various systems and work with extended team to get them created
• Follow all documented architecture, design & deployment processes to ensure compliance with policies
• Develop functional subject matter expertise within various specific areas of enterprise business processes 
• Collaborate with IDC Data & Analytics team to translate business requirements and get appropriate data solutions developed to meet business need
• Partner with Global Data & Analytics team to help implement solutions for end user adoption
• Keep pace with latest technology advances in Snowflake, SAP HANA and BI tools

Qualifications

 

• 10+ years of experience in data warehousing/ data modeling, consulting, business intelligence or analytics space with experience in PL/SQL, Snowflake, SAP Hana and an additional object-oriented programming language (e.g., Python, Java, JavaScript)
• Hands on experience in Snowflake development activities like reporting, creating views, SQL queries, store procs / table functions
• Previous experience with HANA to Snowflake migration (Preferred)
• Nice to have Snowflake core advance certification
• Ability to design, develop dashboards in Tableau and/or PowerBI would be plus
• Understanding of technology development projects and the full technology development lifecycle
• Experience in training/certification related data would be a plus
• Snowflake SnowPro core/advanced certification would be a plus

Business Orientation:

• Strong business acumen and understanding for how B2B business model works across different functions like Sales, Marketing, Product, Customer and Renewal
•  Passion for analyzing large and complex data sets and ability to connect data to overall business process/metrics/KPIs and converting them into the information which drive business decisions

 

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