Sales & Service Specialist

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k)

ARNAZ Automotive Group is a family-owned company founded in 2013, We are a multi-unit Tire & Auto Service retailer dedicated to providing quality service with a unique customer experience that exceeds expectations. 

We’re looking for a high-energy, customer-focused Service Advisor to join our team. As a Service Advisor, you will be the face of the shop—responsible for delivering an exceptional customer experience, identifying vehicle service needs, and driving sales 


What you'll do: 

•  Greet customers, listen to concerns, and gather vehicle information clearly and professionally.
• Recommend maintenance and repair services based on manufacturer guidelines, inspection results, and technician input.
• Provide clear, accurate estimates and explain services to customers in an easy-to-understand manner.
• Communicate with technicians to ensure timely and accurate completion of work.
• Manage the repair order process from write-up to invoicing and payment.
• Maintain high standards of organization, cleanliness, and professionalism at the front desk.
• Follow up on deferred work, warranty claims, and customer satisfaction.
• Upsell additional services such as tires, flushes, wipers, brakes, and other preventive maintenance.
• Consistently meet or exceed sales targets and KPIs for service categories.

Qualifications

•  Prior experience in automotive service writing or customer service preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Basic automotive knowledge and a passion for the industry.
• High integrity, attention to detail, and a sales-oriented mindset.
• Comfortable using point-of-sale software and digital inspection tools.

 Job Benefits:

•  Competitive base pay + commission
• Group health insurance (BCBS)
• 401(k) Company Program
• Paid Time Off
• Paid holidays
• High-Volume Store Opportunity

Compensation: $70,000.00 - $100,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Join Our Winning Team

Midas - ARNAZ Automotive Group is a family-owned Automotive repair & tire retailer. We also provide roadside assistance throughout the Metro Detroit Area. Our mission is to provide quality service while delivering a unique customer experience and exceeding expectations. We are one of the fastest growing companies in the area, and have extensive career opportunities. Come join our family and will help develop your career path.