(USA) Senior Manager I, Operations Improvement, Facility

Position Summary...

What you'll do...

Drives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities removing barriers and obstacles that impact performance providing resources identifying performance standards measuring progress and adjusting performance accordingly developing contingency plans and demonstrating adaptability and supporting continuous learning
Provides supervision and development opportunities for associates by selecting and training mentoring assigning duties building a team-based work environment establishing performance expectations and conducting regular performance evaluations providing recognition and rewards coaching for success and improvement and promoting a belonging mindset in the workplace
Promotes and supports company policies procedures mission values and standards of ethics and integrity by training and providing direction to others in their use and application ensuring compliance with them and utilizing and supporting the Open Door Policy
Ensures business needs are being met by evaluating the ongoing effectiveness of current plans programs and initiatives consulting with business partners managers coworkers or other key stakeholders soliciting evaluating and applying suggestions for improving efficiency and cost effectiveness and participating in and supporting community outreach events
Manages multiple projects by defining scope of work and project objectives establishing project activities deliverables milestones and timelines coordinating planning activities and assembling management plans tracking changes to plans and ensuring resolution of critical issues managing the governance of project plans identifying resources needed for project completion monitoring budgets and costs for projects and delivering presentations status reports and other project documentation to stakeholders at regular intervals
Manages content management initiatives by evaluating and prioritizing content requests designing developing automating and maintaining tools templates and resources collaborating with team to develop and implement intra net content providing guidance to team on platform functionality communication approaches and content quality standards ensuring content and digital communications methods align with content governance standards auditing and tracking content variables and adapting content and digital communication methods to resolve audit concerns
Manages processes and procedures for areas of responsibility by analyzing data in order to identify existing standards processes governance and work flows evaluating key business components in order to assess current performance baselines identifying areas of improvements editing existing processes and developing improvement solutions ensuring program processes are simple and executable with manageable rollout plans consulting with cross-functional teams to get alignment on improvement solutions ensuring process is sustainable for future use and communicating changes and solutions to key stakeholders in order to get buy-in and drive behavior change
Manages behavior change and process improvement programs in areas of responsibility by evaluating and determining change and improvement needs partnering with cross-functional teams to develop the operational strategy to simplify processes providing guidance and expertise on company policies and procedures ensuring proper controls tools and materials are present in order to enhance behavior change partnering with stakeholders to ensure alignment and support of the processes monitoring program performance in relation to metrics identifying postimplementation issues and concerns and developing and gaining buy-in on changes and resolutions
Respect the Individual: Builds high-performing teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform
Respect the Individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence
Respect the Individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments
Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart value