Software Systems Engineer

Software Systems Engineer

Description -

The Software Systems Engineer for Advanced Compute Solutions (ACS) Desktop Workstations is responsible for driving end‑to‑end Windows software readiness for sustaining/refresh desktop workstation platforms. This role serves as the technical program owner for Windows OS integration, ensuring on‑time, high‑quality software releases across engineering, ODM partners, factory operations, and sustaining teams.

The Software System engineer represents Windows OS, drivers, HP Applications, and validation within the system team and is accountable for schedule execution, issue resolution, and release readiness throughout product lifecycles.

Key Responsibilities:

Windows Refresh Program Ownership

• Own Windows OS readiness for desktop workstation refresh programs, from early bring‑up through RTM and factory release.

• Drive end‑to‑end Windows image, driver, application, recovery, and firmware enablement across HP engineering teams and ODM partners.

• Define and manage Windows scope, milestones, and dependencies aligned to system refresh schedule.

Cross‑Functional Technical Interaction

• Serve as the Windows representative on the refresh team coordinating with:

  • Program management

  • OS Engineering (Windows)

  • BIOS/FW teams

  • Validation and Quality

  • Factory, PIN, and Supply Chain

  • ODM program management and engineering teams

• Lead technical alignment  and decision‑making across stakeholders to resolve integration gaps and risks on refresh programs.

Issue Management & Escalation

• Own Windows‑related issue resolution/triage, prioritization, tracking, and closure for refresh.

• Host and drive tiger teams for critical, blocking, aging, or bounce issues.

Release & RTM Execution

• Ensure completion of Windows validation and readiness for:

  • Image RTM/Release

  • Web packages and Windows Update readiness

  • Factory and recovery media enablement

• Drive Windows RTM communications and ensure downstream alignment across HP.com, factory, and service channels.

ODM & Factory Enablement

• Writes and executes complete testing plans, protocols, and documentation for assigned portion of application.

• Coordinate closely with ODM SEPMs to ensure Windows deliverables meet HP quality and schedule targets.

• Support production line issues and field escalations related to Windows software.

Status, Communication & Reporting

• Consolidate and communicate Windows program status to refresh program management.

• Maintain clear visibility of risks, dependencies, and recovery plans.

Required Qualifications

• Four-year Degree in Computer Engineering, Computer Science, or any other Engineering related discipline.

• Typically has 0-2 years of work experience, preferably in systems engineering, computer programming language, or a related field.

Preferred Qualifications

• Desktop or workstation platform experience.

• Ability to read, understand, and write simple Windows scripts.

• Risk management, communication, and presentation skills.

Success Indicators

• On‑time Windows RTM aligned with refresh schedule.

• Reduced late‑stage integration risk and escalations.

• Clear ownership and accountability across HP and ODM teams.

• Predictable, well‑communicated Windows software readiness for refresh platforms.

The pay range for this role is $65,600 to $101,000 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

• Health insurance

• Dental insurance

• Vision insurance

• Long term/short term disability insurance

• Employee assistance program

• Flexible spending account

• Life insurance

• Generous time off policies, including;

• 4-12 weeks fully paid parental leave based on tenure

• 11 paid holidays

• Additional f