Executive Assistant, Food & Beverage

Reporting to the Vice President of Food & Beverage (F&B), the Executive Assistant – F&B provides high-level administrative and professional support to the executive team. Enhances these executives' effectiveness by executing various complex administrative duties requiring thoughtfulness, sensitivity, and discretion. Maintains poise in fast-paced situations and will be required to use independent judgment and initiative in the planning, organization, and performance of confidential and time-sensitive administrative assignments.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1.    Plans, schedules, and organizes the executive’s Outlook calendar and related business activities; coordinates day-to-day activities; manages schedule conflicts and challenges; provides daily itineraries.
2.    Composes, prepares, and proofreads highly accurate correspondence, presentations, and reports.  Prepares information needed for business reports and presentations as directed, including all supporting documents, charts, spreadsheets, etc.
3.    Serves as a diplomatic gatekeeper that effectively filters internal and external calls, visitors, and other inquiries—acts as a liaison for visitors, including contacting and escorting as needed.
4.    Tracks financial expenditures, including receipt collection, reimbursement follow-ups, charge contesting, and credit card reconciliation.
5.    Conducts research, prepares documents/correspondence and communications, and gathers information on various topics to support executive decision-making processes.
6.    Works closely and effectively with key leaders, keeping them well informed of upcoming commitments and responsibilities and following up appropriately.  Manages information flow through the department while always maintaining confidentiality. Represents F&B in internal and external meetings, as necessary.
7.    Manages administrative projects, ensuring on-time completion and accuracy of information. Coordinates the people and resources necessary to implement plans.  Follows up with appropriate management on pending information and requests.  Resolves obstacles to success through clear action plans and uses innovative problem-solving and critical-thinking approaches to recommend solutions. Ensures project objectives are met by monitoring and measuring progress; coordinates the people and resources. Necessary to implement plans.
8.    Manages and plans heavy travel itineraries for key casino executives and business partners, including all necessary arrangements and coordination of airfare, hotel accommodations, and transportation.  
9.    Nurtures and supports internal and external vendor relationships.  
10.    Performs other duties as assigned to support the efficient operation of the department.

 EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Associate’s Degree in Business Administration or related field required.

• Minimum two (2) years’ of experience within the administration, casino operations, customer experience, or hospitality industry required.

• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

• Must have the ability to communicate verbally across all levels of the organization.

• Must have good presentation skills.

• Must have excellent writing skills and strong computer skills covering Microsoft Office and all compliance applications.

• Must have exceptional interpersonal skills, communicating effectively with internal and external guests.

LICENSES, CERTIFICATIONS AND REGISTRATIONS

• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.

• Driving Responsibilities: Role requires regular commuting between locations. A valid driver's license and vehicle insurance with minimum liability limits is required. Role will not operate or drive Tribe-owned vehicles or patron vehicles.

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS – ENVIRONMENT

The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.

• Primary work environment is in a climate-controlled office setting in a Casino & Resort.

• Work requires travel to attend meetings, trade shows, and conferences.

• Incumbents may be required to work evening, weekend and holiday shifts.

• Must be able to work in a fast-paced, high-demand environ