Principal Product Manager, Engineering Excellence

Microsoft runs on trust.  Earning and keeping that trust has never been more important.

In the Corporate, External and Legal Affairs (CELA) Customer Security and Trust (CST) team, we work with each other, and with many different partners internal and external to Microsoft to spearhead cybersecurity policies globally, to protect Microsoft Customers and defend the global Digital Ecosystem. We focus aggressively on AI and build engineering solutions to speed up, scale, and transform our work.

The Cybersecurity & Trust Engineering (CSTE) team in CST is the central driving force of Engineering and Cybersecurity initiatives for CST and the Microsoft CELA department. The Engineering Excellence (EE) function within CSTE is entrusted with dual essential missions. The first is to instill cohesion, ensure measurable transparency, and uphold accountability across all Engineering and Cybersecurity efforts within CELA, thus propelling Microsoft's Security-First commitment, enhancing our security framework, seeking engineering efficiencies and synergies, and cultivating talent development. The second mission involves EE leading the strategic direction and implementation of services, features, and products that enrich Developer (DevOps) Experiences, underscored by a rigorous commitment to best practices and the forward-thinking integration of AI and other technological advancements

The CSTE EE function is actively seeking a Principal Product Manager, Engineering Excellence for Cybersecurity, Privacy, Resiliency, and Responsible AI. The candidate will have proven experience with MS Azure, software, and quality engineering disciplines. The candidate will be a dedicated proponent of data-driven transformation, demonstrating a commitment to teamwork, integrity, and accountability. This individual will possess the insight to understand business functions and requirements, effectively translating them into innovative working applications while adeptly managing competing priorities. 

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

Responsibilities

• Analysis of Customer and Market Signals: Demonstrates and builds experiences across multiple feature areas (e.g., product, service) across divisional boundaries. Leads process defining problems and incubating solutions for a team or organization. Understands the broader ecosystem of Microsoft products and where to leverage capabilities and functionalities across the ecosystem.

• Product/Service Development: Owns and drives the roadmap for the multiple feature areas (e.g., product, service) they own across divisional boundaries. Defin and drive long-term product vision and strategy. Prioritizes the backlog, works with Software Engineering (SWE) to align on tradeoffs for the multiple feature areas (e.g., product, service) they own across divisional boundaries, and ensures dependencies are identified and accounted for. 

• Product/Service Performance: Builds trust with a targeted selection of customers across sectors. Orchestrates a line of communication with complex and advanced customers to capture feedback and insights through the product development lifecycle. Ensures the vision is aligned with customer goals. Leads customer communities and customer engagement programs. Leverage data analytics, customer insights, and key performance indicators to inform product decisions and measure success.

• Multidisciplinary Perspective and Expertise: Lead a thorough analysis of cybersecurity, privacy, resiliency, and responsible AI requirements to establish a comprehensive set of “non-functional engineering standards” for CST and CELA engineering solutions. Direct a precise strategy to aid the adoption of these standards, including initial demonstrations, implementation guides developed in collaboration with CSTE / CELA architects and engineering leads, pilot initiatives, training, and targeted communications.

• End-to-End Ownership: Set priorities, craft roadmaps, and execute ownership to drive the integration of “non-functional standards” throughout the product lifecycle of CST and CELA engineering solutions, from product inception to launch, and during ongoing enhancement phases. Manage and prioritize a portfolio of tasks and projects with efficiency.