Administrative Assistant

Description

Join our Team! Leland Management is seeking an Administrative Assistant in the Clermont area with excellent customer service skills. Join our team to learn why the Orlando Business Journal has named us one of Central Florida’s Best Places to Work for 12 consecutive years, including winning first place in our category for 2021! The position is full-time and may include occasional weekends and GREAT benefits. Proposed start date is January 2, 2025.

Homeowner/Resident Assistance:

· Answer & return phone calls

· Assist with any homeowner/resident questions or concerns

· Update caliber information as needed

· Devices

     o Activate, fix, deactivate, and accept payments

· Gate assistance

     o Call box assistance

· Distributes Welcome Letters

· Questions/concerns

· Website Help

Kitchenette Reservation Assistance:

· Assists with questions

· Obtain money & agreement

· Create a reservation sign

ARB Assistance

· Assists with questions and/or submission 

· Create agenda & send agenda

· Input in Sharepoint 

· Attends meetings for any additional questions 

Manager Assistance:

· Homeowner violation concerns/questions

· Violations input

· Vendors

    o Work performed

    o Questions/concerns

    o Follow up 

· Work orders

    o Creating, sending, & closing out

· Community Events 

· Generate reports 

Lifestyle Coordinator:

· Follow up/coordinate the vendors

· Maintain events/calendar sections of the community’s website. 

· Take photos of community events, parties, and other special occasions.

· Oversee and inventory all the Lifestyles assets 

· Oversee and process invoices from sponsorship, events, and vendors. Send to CAM to review and approve. 

· Setting up/break down for meetings and events.

· Supervise and review the performance of the vendor. 

· Coordinate with them to complete specific tasks based on Waterbrooke needs.

· Help organize and host resident activities on or off premises, including, but not limited to, dances, theme parties, holiday celebrations, exercise programs, movies etc.

· Review the budget and provide ideas and suggestions.