Accounts Receivable Administrator

 

 

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Accounts Receivable Administrator

 

Thank you for exploring a career with NCH Corporation, an international company where we work in small teams that have a direct impact on success. As a member of the Accounts Receivable Department for NAC operations, the Accounts Receivable Administrator role will be responsible for issuing credit memos and/or posting payments to customer accounts. Ensure credit memos/cash receipts are received and accurately applied on a daily basis. 

 

We offer a professional and challenging environment, a range of opportunities for career advancement, and a culture that recognizes results, yet embraces the importance of work/life balance. Join our customer service and credit team, as an Accounts Receivable Administrator, where our future begins with you!

 

Duties and Responsibilities:

• Issuing various types of Credit Memos daily
• Post daily deposits
• Identifying, escalating issues to Supervisor
• Investigate and resolve customer queries
• Process credit card payments
• Perform various duties as assigned

Attributes: 

• Aptitude/Desire to learn our business processes at a detailed level to facilitate meaningful and impactful service
• Independent decision-making ability using strong conceptual understanding of business goals and processes
• Able to react effectively and calmly in situations
• Highly motivated, flexible team player with demonstrated ability to thrive in a business-critical environment
• Excellent customer service, problem solving, and written and oral communication skills

Competencies: 

• Drive for results

• Organizational skills

• Attention to detail and accuracy

• Customer focus

• Managing and measuring work

• Communication

• Learning on the fly

 

• Problem solving

 

• Decision quality

 

 

Experience and knowledge:

• 1+ years of experience working in Customer Service or Data Entry
• Familiarity with Oracle 11i and/or R12 preferred
• Proficiency with Microsoft Office Suite

A little about us

Applying for a new job is a little like entering uncharted territory. We want you to feel 100% confident about the application process, the position and our company before committing your time to apply, so that none of the above comes as a surprise. Let’s start with some information about N