AFTER SCHOOL MATTERS (ASM) - GROUP LEADER

POSITION SUMMARY:

Provides direct supervision of a group of children in an after-school program. Provides a quality experience to children and parents focused on YMCA core values of honesty, respect, responsibility, and caring. The Group Leader will ensure all kids have a high-quality experience, lead structured activities, and follow proper safety procedures.

OUR CULTURE:

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you.

CUSTOMER SERVICE EXPECTATIONS:

1. Display a friendly, helpful, and positive disposition.
2. Provide customer service that is thorough, timely, organized, and accurate.
3. Help ensure the Y is meeting member and participant needs by utilizing good listening skills, attentiveness, objectivity, and patience in all situations.
4. Place members and participants as the first and highest priority, always showing kindness and compassion.
5. Demonstrates the Y core values of caring, honesty, respect and responsibility through all daily activities and responsibilities.

ESSENTIAL FUNCTIONS:

Overarching Goal: Through their planning, actions and daily work creates and fosters a welcoming environment for all persons of all backgrounds and abilities and has a positive, nurturing relationships with staff and children, while building cooperative relationships with parents/caregivers and program partners. Promotes and supports the potential of all youth in programs and facilitates peer-to-peer connections as part of the overall YMCA experience.

Essential Functions of a Group Leader:

1. Always demonstrates responsibility for the safety and well-being of all kids in the program. Follows all policies for emergencies, incident reporting, child abuse prevention and YMCA procedures.
2. Provides a high level of customer service while dealing with YMCA members, guests, and staff.
3. Implements assigned program activities and ensures they are delivered in a high-quality manner.
4. Assists in maintaining program areas and reports on any maintenance issues. Maintains cleanliness of program areas.
5. Participates in daily huddle with team.
6. Is a positive role model for kids in program.
7. Actively engages with kids in all activities.

(Other duties may be assigned according to the needs of the program)

YMCA LEADERSHIP DISCIPLINES (Leader):

Competency: Clusters of observable skills and behaviors needed to be successful within an organization or role. Key Leadership competencies a person should bring to this position:

• Emotional Maturity
• Inclu