Category Manager, Professional Services

Company: Gerber Collision & Glass

WELCOME TO GERBER COLLISION & GLASS
 
Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! 
 
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. 
 
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
 

Job Description:

Job Summary:

Briefly summarize the purpose of this position in one or two sentences only.

The Professional Services Category Manager is responsible for developing and executing category strategies for all professional services (and related goods/solutions if applicable) at Boyd Group, including all general consulting, technology, IT, non-technical consulting, management consulting and advisory, project management, finance/auditing, safety and environmental services. This role involves effective internal stakeholder collaboration with the various cross-functional teams, as well as external supplier management, contract negotiations, and market intelligence to ensure cost efficiency, quality, and innovation across the professional services value chain. This role will also be responsible for HR, Marketing and Risk/Insurance spend categories.

Key Job Responsibilities 

Category Strategy Development: Create and implement forward-looking Procurement & Sourcing strategies for professional services, HR, Marketing and Insurance products and services, incorporating market trends, technological innovations, and supplier capabilities to drive cost and process improvements. 

Supplier Relationship Management: Build and maintain strong relationships with professional services, HR, Marketing and Insurance service providers. Lead supplier selection, performance evaluations, and continuous improvement initiatives to ensure best-in-class offerings for the usage of Boyd corporate and operations/shop teams.

Contract Negotiation & Management: Negotiate strategic contracts, pricing, and terms with professional services, HR, Marketing and Insurance vendors to achieve cost savings and value-added services while ensuring compliance with corporate policies. This also includes partnering with Boyd Indirect Procurement regional analyst teams to support targeted vendor opportunities.

Market Analysis and Benchmarking: Conduct thorough, regular market research and analysis, benchmarking supplier offerings, pricing trends, and technology advancements to inform strategic decisions and risk mitigation.

Drive Process Improvement: Lead initiatives to streamline procurement processes, leveraging digital tools and analytics to enhance efficiency and transparency.

Cross-Functional Collaboration: Partner with internal IT, HR, Marketing, Risk, Finance, Legal, and Operational teams to align category management strategies with broader business objectives and ensure seamless procurement processes

Performance Reporting: Develop dashboards and reporting mechanisms to track savings, supplier performance, and category KPIs. Present insights and strategic recommendations to senior leadership.

Education and/or Experience Required (including certifications)

• Bachelor’s or Master’s degree in Business, Supply Chain Management, or a related field

• 5+ years of procurement experience with a focus on HR, Marketing and Professional Services categories, preferably in a complex, multi-site organization.

• Demonstrated success in strategic sourcing, supplier negotiation, and Professional Services category management.

• Knowledge of Procurement tools and technology (preferably Workday) and ability to operationalize outcomes of Procurement activities via buy channel enablement and compliance management.

Required Skills/Abilities 

Strategic Sourcing & Negotiation: Strong ability to design professional services, HR, Marketing and Insurance sourcing strategies and negotiate complex contracts while balancing cost, quality, and risk.

Market & Financial Acumen: Proficient