Senior Principal Product Manager – VME (Services & Strategic Customer Engagement)
Hewlett Packard EnterpriseAbout the role
This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
The Product Manager for VME Services is responsible for defining, evolving, and scaling VME service offerings while increasing the team’s bandwidth to effectively respond to customer and sales escalations. This role serves as a key product point of contact for strategic customers, working closely with sales, customer success, support, and engineering to address critical issues, shape service requirements, and ensure customer needs are reflected in the product roadmap. The PM translates real-world usage, escalation learnings, and strategic customer feedback into actionable service improvements that drive reliability, adoption, and long-term customer value.
Management Level Definition:
Contributions have substantial technical impact on a significant HPE product/project, or a strategic/architectural direction. Go-to creator and innovator for critical business challenges and opportunities. Substantial, unique contributions provide long-lasting, recurring benefits like time-to-market improvements, cost reductions, or satisfying future and current unmet customer needs. Recognized internal authority on key technology areas. Provides technical leadership to the business for significant project/program work. Leads and connects others across functions to unite around a common goal. Actively mentors others and contributes to the HPE technical community.
What You will do:
HPE is looking for a Product Manager to help define and deliver the next generation of Virtualization platform - HPE VM Essentials. In this role, you will own key product capabilities from strategy through execution, working closely with engineering to deliver scalable, secure, and reliable solutions for enterprise customers.
- Define product vision, strategy, and roadmap for core cloud and platform services
- Partner closely with engineering to deliver high-quality features from concept to launch
- Gather and prioritize customer, partner, and field feedback to inform product decisions
- Collaborate with sales, marketing, and customer success to support launches and adoption
- Analyze usage data, customer insights, and market trends to guide prioritization
Education and Experience Required:
- Bachelor's degree or equivalent in computer science, engineering, or related field of study; MBA or advanced degree in computer science or engineering preferred.
- 10+ years of work experience in related field
- Technical understanding and knowledge of the relevant industry.
- Translation of technical requirements/functions into business value for the customer.
Knowledge and Skills:
- Extensive team skills and ability to cross functionally drive/influence work through others.
- Ability to mentor and lead teams to achieve results for complex, ambiguous projects.
- Works cross-functionally to align with Go to Market, operations, and other functions.
- Extensive skills in cost efficient solution building, financial performance metric creation and analysis
- Extensive business acumen and knowledge of root cause analysis and problem detection.
- Communicates effectively and can tailor message to various audiences.
- Ability to engage with analysts and industry experts.
- Technical understanding and knowledge of the relevant industry and can provide product specific technical training to the team.
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