Sales Engineer - Commercial

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations.

Our mission is simple: End Cyber Risk. We’re looking for a Sales Engineer - Commercial to be part of making this happen.  

LOCATION: This role is hybrid (3-days) in Eden Prairie MN, USA.

About the Role:

The Sales Engineer is the technical backbone of the sales organization. The Sales Engineer is responsible for working alongside an Account Representative to evangelize, design, propose and demonstrate the business value to customers. This is a results oriented position and you must demonstrate that you can own building a territory for our Managed Service Provider offering and Commercial business segments. This will be done by having a high aptitude in security technology, leadership, and business acumen. You thrive on autonomy while being a productive team member. The character and competency you bring to the sales process is a critical component to this role. Ultimately, you win with integrity and good intent.

Responsibilities:

• Working with companies to help educate and drive the Arctic Wolf CyberSOC business value for customers

• Deliver technical presentations and demos with a focus on the business requirements of the customer

• Create an environment in which prospects become customers and customers become evangelists

• Work through obstacles during the sales process, help the customer understand how Arctic Wolf Networks addresses their requirements and concerns

• Represent the voice of Arctic Wolf to the customers, and represent the customers voice to Arctic Wolf

• Assist sales qualification and own the technical architecture design

• Light Travel required / Passport Required

Required Skills and Experience:

• Minimum of 2 years supporting, delivering, or designing enterprise IT systems, security focused systems desired

• Must have technical experience/knowledge in Networking, Security, Identity Management, Cloud Services, and Windows/Linux/Mac

• Ability to articulate the business application/value of the Arctic Wolf technology to all audiences, ranging from technical to executive-level decision makers

• Excellent written, verbal, presentation, time management, and attention to detail

• You must have an “I own the problem AND the solution” attitude

• Strong working knowledge of Word, PowerPoint, and Excel

• Previous customer facing professional services or presales

• Managed Service Provider technical experience

• Bachelors and/or Associates Degree

• Working knowledge of Salesforce.com

• Previous experience selling XaaS solutions (software, infrastructure, SOC/Security)

About Arctic Wolf

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. 

Our Values  

Arctic Wolf recognizes that success comes from delighting our customers, so we wor