Global Key Account Manager *PC 1174

Are you ready to start revolutionizing biomedical research? When you join Miltenyi Biotec, you join a family that is passionate about making a real impact – one breakthrough at a time. For over 30 years, we have played a pivotal role in the design, development, manufacture, and integration of products for sample preparation, cell separation, cell analysis, imaging, and cell culture needs. These developments have led to cutting-edge cell and gene therapies – transformative methods that mobilize the body’s own cells and genetic blueprint to tackle diseases such as cancer and autoimmune conditions. Today, our more than 18,000 solutions play a vital role in paving the way for the medicine of tomorrow.

Global Key Account Manager 

San Diego, CA; Los Angeles, CA; San Francisco, CA; Boston, MA; Washington DC; Gaithersburg, MD

Your Tasks:

The Global Key Account Manager is responsible for building and maintaining long-term, mutually beneficial business relationships with selected Global Key Accounts worldwide, encompassing all Miltenyi Biotec products, workflow solutions, and services. Reporting to the Vice President, Global Key Account Management, the successful candidate will work cross-functionally across all levels in all regions to jointly develop, communicate, and execute strategies that will drive sustainable business growth with assigned global key accounts. Confident yet humble, assertive yet diplomatic, entrepreneurial yet collaborative, the successful candidate will thrive working in an international and multicultural environment with innovation at the forefront.

Essential Duties and Responsibilities:

• Develop and execute a Miltenyi Biotec corporate-wide strategy to drive sustainable business growth with assigned global key accounts.
• Establish and cultivate enduring, value-driven, and trust-based relationships with senior leadership and key decision-makers at customer organizations, positioning Miltenyi Biotec as the preferred and trusted partner for Cell and Gene Therapies from drug research through to clinical development and commercialization.
• Interact effectively at Director, VP, and Executive levels to communicate compelling value propositions with demonstrable benefits.
• Develop, communicate, and execute actionable strategies in close collaboration with field sales and key enabling partnering functions and department across the Miltenyi Biotec organization to achieve identified global business growth objectives.
• Advocate for the customers within the organization.
• Play a pivotal role in enabling successful strategic collaborations by fostering open communication and driving alignment at all levels across corporate functions, including Sales, Service, Business Development, R&D, Marketing, Supply Chain, Quality, Regulatory Affairs, Finance, and Legal.
• Own account mapping activities, leverage business insights & analytics to identify new business development opportunities, provide accurate sales forecasts in alignment with local sales.
• Act as an ambassador for the team by exemplifying excellence in key account management execution and collaborative working.

Requirements:

• Advanced degree (e.g., Master’s, Ph.D.) in Biology, Chemistry, or a related scientific field. MBA preferred; Experience in the Life Science Industry with a deep understanding of the pharma and biotech markets. Specific experience in the Cell and Gene Therapies domain is highly desirable;10+ years in a commercial role with increasing levels of responsibility, including demonstrable leadership or direct management experience; or a combination of education and experience. 
• Global key account management experience with a proven ability to sell and articulate impactful value propositions to senior management and executive levels.
• Excellent communication, teamwork, and leadership skills.
• Proven ability to navigate complexity and ambiguity in a fast-paced, matrixed environment.
• Ability to drive strategies to execution, with strong collaboration and project management skills.
• Strong interpersonal and relationship-building skills; capable of influencing without authority; self-awareness and high emotional intelligence.
• Strategic and critical thinking, analytical, and problem-solving skills, balanced with vision and innovative thinking.
• Role is home office-based on the US W