Expansion Account Executive

Job DetailsLevel: ExperiencedJob Location: Activated Insights - Idaho Office - Idaho Falls, ID 83402Position Type: Full TimeJob Category: SalesAbout Us 

Activated Insights is the leading SaaS provider serving the long-term and post-acute care industry. Since 2008, we've helped healthcare organizations improve employee engagement, education, customer satisfaction, and reputation management through innovative technology solutions. 

Today, our team of more than 250 employees supports over 12,000 sites of care across North America, helping providers deliver better outcomes for millions of caregivers, patients, and residents. 

 

Why Activated Insights? 



Join a market-leading SaaS company serving one of healthcare's fastest-growing industries. 





Make a meaningful impact by helping organizations improve the quality of care they provide. 





Work alongside experienced leaders with a proven track record of building high-growth healthcare businesses. 





Be part of a collaborative, mission-driven culture backed by a leading healthcare-focused private equity partner. 



 

About the Role 

This role is ideal for a relationship-focused sales professional who enjoys helping customers achieve more value from the solutions they already use. 

As an Expansion Account Executive, you'll partner with existing customers to identify opportunities for growth, introduce additional Activated Insights solutions, and build long-term customer relationships. Working closely with Customer Success and Sales Leadership, you'll own expansion opportunities from discovery through close while serving as a trusted advisor to your accounts. 
QualificationsWhat You'll Do 



Manage a portfolio of existing customer accounts with a focus on upselling, cross-selling, and account expansion 





Identify customer needs and recommend solutions that help customers achieve their business goals 





Conduct account reviews and growth conversations with key stakeholders 





Manage expansion opportunities through the sales process from discovery to close 





Collaborate closely with Customer Success to maximize customer outcomes and identify growth opportunities 





Build and maintain a healthy pipeline of expansion opportunities 





Maintain accurate account information, opportunity tracking, and forecasting within CRM 





Develop expertise in the healthcare industry and Activated Insights product portfolio 



What Sets You Apart 



You enjoy building relationships and serving as a trusted advisor to customers 





You have strong communication and consultative selling skills 





You are proactive in identifying opportunities and solving customer challenges 





You are organized and able to manage multiple priorities effectively 





You are motivated by helping customers succeed while achieving revenue goals 



Compensation & Growth 



Competitive base salary + commission 





Opportunity to grow into larger account and strategic sales responsibilities 





Ongoing coaching, training, and professional development opportunities 



Preferred Experience 



Experience in Account Management, Customer Success, Account Executive, or SaaS sales roles preferred 





Experience with upselling, cross-selling, or growing existing customer relationships preferred 





Experience using CRM and sales engagement tools such as Salesforce, HubSpot, Outreach, Salesloft, or similar platforms preferred 



Physical Requirements 



Prolonged periods sitting at a desk and working on a computer 





Multiple video meetings each day where web camera use is required 



Schedule & Location 



Full-time, 40 hours each week 





Monday through Friday, core business hours of 8:00 AM to 5:00 PM locally, with occasional flexibility for collaboration across time zones or to meet critical deadlines 





On-site at our office in Idaho Falls, ID