Business Analysis, Portfolio Management - Principal Analyst L7 / Manager L8

Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress. Sound like a mission you can get behind?

Mission Lane’s Credit Card Portfolio Management Team is looking for an experienced Principal Business Analyst or Business Analyst Manager professional to join our geographically diverse team. 

The Impact You’ll Make in this Role:

At Mission Lane, our analysts work on initiatives that touch all facets of the business and have the opportunity to work on different teams as their careers develop. The Portfolio Management Team is responsible for owning the underwriting process throughout the lifetime of existing accounts, understanding customer lifetime value, and creating pathways to customer success and graduation, all while staying true to our mission.

About this role, you will: 

• Lead the development of actionable strategies based on data-driven insights and model the expected financial impacts to improve our underwriting & pricing strategies while ensuring customer success
• Manage multiple projects and coach junior analysts on the team
• Design and enhance the customer lifetime value (LTV) model to drive business growth 
• Present and communicate clear recommendations to senior leadership 
• Enable long-term growth by pushing forward our testing agenda to build insights into consumer behavior and invest in future growth
• Drive cross functional teams across product, data science, and engineering to bring strategies to market 

Qualifications

• 2-7 years of experience (YOE) in a highly analytical role. We typically look for 2-5 YOE for Principal Analyst level and 4-7 YOE for the Manager level. 
• Proven ability to problem solve end-to-end: from framing the question and forming a hypothesis, to analyzing the data, to communicating and debating the answer with other stakeholders
• Familiarity with SQL, python, or other tools (e.g., Tableau) for data analysis
• Bachelor’s or Masters in Economics, Finance, Engineering, Mathematics, Statistics or a similar quantitative field with a strong academic record

Preferred Qualifications 

• Experience doing analytical work with credit cards or other consumer lending products 
• Experience in consulting
• Experience helping scale a business in a fast-paced startup environment
• Demonstrated expertise in SQL or Python

At Mission Lane, we’re looking for people who have the courage to take on new challenges. If you need accommodations to perform at your highest potential throughout the application and/or interview process, don’t hesitate to reach out.

We’re committed to ensuring our team members have balance in their lives. Our comprehensive benefits package* provides the support you need to thrive at work and at home.

• Work:  An engaging culture with access to training programs and advancement opportunities
• Life:  Full health, dental, and vision benefits, Flexible Spending Account (for medical and childcare expenses), paid parental leave, and a 401k Company Match
• Balance:  Generous PTO, flexible schedules, a Calm App subscription, and more.

Compensation:
Target base salary for Principal Business Analyst (L7): $ 125,000 - $142,000
Target base salary for Business Analyst Manager (L8): $ 142,000 - $173,000

Additional compensation in the form(s) of participation in our annual incentive program and equity are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/ dental/ vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-friendly work environment.

 

About Mission Lane:

Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia. 

It all started with a realization:  nearly fifty percent of the adult population in t